Inside Sales Specialist, Flowerbuyer

Company Description

Flowerbuyer® was conceived by people who recognized that with the power of the internet there was an opportunity to improve the wholesale flower buying experience for the floral community. Flowerbuyer launched the first North American online auction-based flower-buying site and became operational in 1997 with this new innovative approach. Flowerbuyer has several thousand customers, an impeccable reputation and over 400 flower growers to choose from in over 5 countries.

In 2013, Flowerbuyer was acquired by Teleflora. Teleflora brings together the time-honored tradition of sending flowers with the modern benefits of an advanced florist network.

We are seeking enthusiastic, outgoing candidates with a passion for sales to join our dynamic B2B team. In this exciting role, you’ll focus on telephone-based sales of fresh flower varieties and floral products offered by Flowerbuyer to our network of member florists. Bilingual Spanish is helpful but not required.

We value our commitment to the team and our everyday pursuit to be better. The Inside Sales, Flowerbuyer team, has the option of working a hybrid schedule of Monday to Thursday in the Paragould, AR office with the option of working from home on Fridays. Working from home is voluntary and the option to work in the office is available. The role is an hourly + commission position with the opportunity to earn additional income through sales contests and performance-based added commission.

The average annual wage ranges from $35,000 to $65,000.

• Establish a high level of rapport and trust with the Teleflora florists
• Develop in-depth knowledge of Flower Buyer’s complete portfolio of fresh flowers and floral supplies
• Meet/exceed the daily, weekly and monthly quotas that are established for contacts and sales
• Meet/exceed the daily expected percentage of time on the telephones selling to the florist
• Use every customer contact to reinforce the Teleflora commitment to customer service
• Prepare reports as necessary for the Inside Sales department management
• Utilize appropriate order entry; call tracking and contact management software
• Participate in sales, product and process training as required
• Communicate with other departments to help meet departmental needs
• Additional duties as needed

• Must work extended hours as business needs dictate
• Possess strong written, verbal, analytical, negotiation and interpersonal skills
• Demonstrate strong organizational skills with the ability to handle multiple tasks
• Excellent customer service skills (friendly, courteous and helpful)
• Strong attention to detail including but not limited to accurate spelling and appropriate abbreviations
• Basic computer literacy, basic math and writing skills
• Excellent telephone skills and sales skills required
• Self-motivated, goal-driven capable of multi-tasking in a fast-paced, constantly changing environment
• Must display a strong desire to achieve and maintain high levels of both internal and external customer satisfaction
• Work experience in a floral operation and/or outbound business to business telemarketing/telephone sales experience a plus
• Knowledge of flowers, seasonal trends, or event planning a plus
• Bilingual Spanish is a plus

• Thriving Wellness Community:
  Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
  • 24/7 online physician consultations
  • virtual mental health resources
  • life coaching
  • engaging employee community groups
  • cash rewards for healthy habits and fitness reimbursements
  • library of on-demand fitness videos
• Career Advancement Opportunities:
  Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development:
  Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program:
  Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training:
  Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society:
  We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
• Giving Back to the Community:
  Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.