Territory Manager

** Position

Purpose:

** Drives sales growth and strengthens customer relationships within an assigned market. This role maximizes revenue from existing accounts while generating new business, leveraging strong communication and organizational skills to engage customers, vendors, and branch operations. The Territory Manager partners with internal and external stakeholders to deliver excellent service, achieve sales goals, and enhance market presence and competitiveness. By collaborating across teams and acting as a trusted advisor, this role ensures customer satisfaction and delivers measurable results across a multi‑million‑dollar territory.
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* Key Responsibilities:

*** Expand and retain the customer base by cultivating strong, long-term relationships with new and existing clients.
* Maintain exceptional client service and satisfaction through consistent, proactive engagement.
* Lead territory sales strategies to exceed revenue targets and drive business growth.
* Stay current on product innovations and promote new offerings to meet evolving customer needs.
* Plan and execute strategic promotions and vendor programs to increase product visibility and sales.
* Support branch operations to streamline processes and ensure outstanding customer service.
* Provide regular performance and sales reports to the Area Sales Manager with insights for improvement.
* Develop and execute a targeted annual sales plan to drive measurable revenue results.
* Champion digital tools to enhance efficiency and sales effectiveness.
* Conduct business reviews and leverage data to optimize sales performance.
* Represent the brand and build networks at trade shows and industry events.
** Direct Manager / Direct Reports:
*** Reports to the Areas Sales Manager, District Manager or other Sales Leadership equivalent.
* This role does not have any direct reports.
** Travel Requirements:
** Extensive travel within the assigned market to build and expand customer relationships, while also working closely with vendors and the inside sales team to effectively promote the company’s products and services.
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* Physical Requirements:

** Includes both office work and field activity, requiring the ability to perform the physical demands of each environment. The position involves extended periods of sitting, occasional lifting of up to 25 pounds, and frequent movement, including walking, bending, and stooping. Strong visual acuity is needed for computer use and reviewing documents, and clear communication with clients and team members—both in person and across multiple platforms—is essential.
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* Working Conditions:

** Works in a hybrid environment, balancing in‑office and remote work to meet business needs. This fast‑paced, deadline‑driven role requires strong initiative and time‑management skills. Regular engagement with customers, vendors, and team members—through in‑person meetings, phone calls, and email—is essential to support relationship building and business growth. The dynamic nature of the position demands a proactive approach to managing multiple priorities while upholding high standards of customer service and operational excellence.
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* Minimum Qualifications:

*** Minimum of five years of customer service experience within the Pool industry.
* Proven success in B2B sales, including managing and growing multi‑million‑dollar territories.
* Strong ability to build, grow, and maintain customer relationships across diverse markets.
* Superior verbal and written communication skills, with an emphasis on customer-facing interactions.
* Exceptional interpersonal skills, enabling effective engagement with employees, customers, vendors, and contractors.
* Strong organizational skills with a meticulous attention to detail.
* Solid understanding of basic sales practices and strategies to effectively engage and nurture customer bases.
* Proficiency in utilizing Microsoft Office Suite and general computer skills.
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* Educational Requirements:

** High school diploma or equivalent, with the ability to communicate effectively in English. Bilingual capabilities (English and Spanish) are advantageous but not mandatory.

** Technical Proficiencies:
*** Adept at learning,…