Regional Travel Industry Sales Manager

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open‑air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults‑only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Four Seasons Resort Maui at Wailea is looking for a Regional Travel Industry Sales Manager who has a passion for excellence and the spirit of aloha. This full‑time remote position must be located on the West Coast with convenient access to major hubs. Travel into market and resorts is occasionally required, with a start date of February 2026.

This role represents the Four Seasons Resorts Hawaii Collection
:

• Four Seasons Resort Hualālai
• Four Seasons Resort Maui at Wailea
• Four Seasons Resort Oʻahu at Ko Olina

• Proactively solicit, confirm, and grow business from travel agencies and leisure accounts.
• Build a strategic plan of 1–3 years for your market, including target accounts, percentage of business growth, and a plan to achieve this growth, with an understanding of key competitors from which to pull market share to Four Seasons.
• Build and maintain a strategic target account list, focusing on high‑impact opportunities and market share growth.
• Conduct outside sales calls, client entertainment, trade shows, FAM trips, and site inspections to maximize exposure and conversion.
• Leverage tools such as Opera, Golden Sales & Catering, Sales Desk, FSID & Rev Finder, and additional internal systems to identify and capture new opportunities.
• Partner with the Worldwide Sales Offices and engage in global Four Seasons initiatives.

• Consistently achieve or exceed sales goals, conversion metrics, and revenue targets.
• Maintain Golden Sales & Catering hygiene with accurate documentation and account traces.
• Ensure seamless execution between clients and resort operations teams.
• Demonstrate strong knowledge of product offerings, seasonal demand patterns, and competitor landscape.
• Protect the Golden Hours of selling time by prioritizing proactive business development.

• Work closely with resort‑based teams in Revenue, Reservations, PR, and Marketing to align efforts.
• Knowledge and recognition of key operational leaders at each resort. Build and maintain relationships with each resort team, recognizing ownership in these relationships and their development. Engage in local travel and business organizations to represent the Four Seasons brand.
• Participate in regular sales and revenue meetings, strategy meetings, and cross‑property initiatives.
• Be self‑sufficient and independent due to remote position on the West Coast.

• Prepare sales strategies, trip/FAM budgets, activity reports, and account plans.
• Support broader Commercial initiatives and special projects as needed.
• Demonstrate curiosity and continuous learning related to the market, industry trends, and selling skills.

• Minimum 3–5 years…