Virtual Sales Representative - Remote

Overview

EVERSANA is certified as a Great Place to Work and supports a global team delivering next-generation commercialization services to the life sciences industry. The company serves more than 650 clients, from biotech start-ups to large pharmaceutical companies, with a focus on bringing innovative therapies to market and supporting patients. EVERSANA embraces diversity and strives to build an inclusive culture that cares about patients, clients, and people.

Job Description:

EVERSANA has partnered with Shionogi Inc. to build a virtual team to support an anticipated launch in Primary Care. The Shionogi Virtual Sales Representative will be responsible for the commercialization of Shionogi therapies via teleconference and/or telephone to selected health care offices and providers. They will provide clinical information and educational materials through remote engagements and will be flexible regarding tasks, including white space coverage, vacant territory coverage, and collaboration with Shionogi employees to address stakeholder needs.

The VSRs will foster positive virtual interactions, demonstrate strong customer service, and engage office stakeholders to develop trusting healthcare provider relationships. They will learn and communicate on complex medical topics, industry compliance guidelines, Shionogi programs, and pharmacy and insurance landscapes.

EVERSANA Deployment Solutions offers competitive compensation, bonus potential, paid time off, holidays, training, development programs, 401(k) with employer match, and comprehensive benefits including medical, dental, and vision insurance.

• Completing assigned disease state and product training, within required time frames, to develop a comprehensive understanding of the market, disease state, clinical information, and core selling messages.
• Pre-approval territory preparation, including data gathering, and subsequent transfer to field representation.
• Post-approval individual virtual territory sales ownership of goals via Sales and MBOs.
• Deliver review committee approved education-focused messages and disease-state information to selected healthcare professionals (HCPs).
• Partner with existing Shionogi employees to build and execute approved business plans.
• Enhance HCP awareness of Shionogi’s products and clinical data, equip HCPs with tools to facilitate clinical conversations, and help them educate patients about the therapeutic area.
• Increase awareness of the therapeutic area and build HCP trust, knowledge, and confidence in identifying treatment gaps.
• Achieve call activity and adherence goals and brand performance objectives as set by the Client, compliantly and effectively.
• Ensure that sample and literature requests are generated accurately and perform follow up on shipments as needed.
• Maintain database entries on targeted customer calls, including attempts, product discussions, literature requests, and sample requests.
• Provide feedback and recommendations to team leadership on areas for improvement.
• Comply with all company, PDMA, compliance and regulatory policies and guidelines.
• Work independently from a remote home office and cultivate the assigned virtual territory with measurable results.
• All other duties as assigned.

• Bachelor's degree from an accredited college or university.
• 2+ years sales experience in an outbound Virtual/Tele-sales or field sales role, preferably with a healthcare or pharma emphasis.
• Launch experience is a plus.
• Strong sales aptitude in a highly competitive market with documented sales results and understanding of the total office call.
• Proficiency in Microsoft Office (Word, Excel, Outlook) with the ability to learn new software as needed.
• Excellent communication and rapport-building skills.
• Ability to learn complex medical topics including patient assistance programs, pharmacy and insurance/market access landscapes, and compliance guidelines.
• Aptitude and confidence to converse with physicians and all levels of medical office staff.
• Stable internet connection adequate to support voice over VoIP calls and virtual call platforms.

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