Senior Account Manager - Health Insurance

Role Snapshot

Senior Account Manager manages a book of mid-market and large employer groups (typically 250 - 1,000 lives), providing strategic guidance on benefit planning, renewal strategy, cost management, and member engagement. The Sr Account Manager will partner with the sales team to implement new employer groups and serve as the primary point of contact for ongoing support. They are accountable for developing and maintaining relationships with assigned employer group clients and identifying ways to drive growth and retention within our Health Plan.

$85,000 ~ $105,000

The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Wisconsin – this position will have travel in the State of Wisconsin. As a secondary consideration, we could offer remote work in the following approved states:
Illinois, Iowa, Michigan, Minnesota.

How do I know this opportunity is right for me? If you:

• Enjoy building and maintaining relationships with employer group leaders and broker partners to ensure retention year-to-year for assigned employer groups.
• Have consulted with employer group accounts on plan benefits, performance data, and trends to identify opportunities for improvement, growth, and cross‑selling.
• Can lead complex renewals and present plan design recommendations.
• Want to serve as a trusted advisor to employer group leaders and benefit decision‑makers.
• Would like to coordinate multi‑product offerings (medical, dental, stop‑loss, etc.) in support of a comprehensive benefit strategy.
• Thrive when partnering with Account Executives and underwriting on pricing strategies and negotiate renewals with employer group leaders and brokers.
• Can proactively engage with clients through regular check‑ins and provide benefit education to group leaders and members.
• Want to serve as primary contact for client inquiries and service needs and ensure effective and timely resolution.
• Can contribute to mentorship and knowledge‑sharing across the sales and account management teams.
• Would enjoy representing WPS at benefit fairs, board‑level presentations, and broker strategy sessions.
• Can maintain accurate CRM records and support sales growth opportunities.

• Bachelor's degree in Business, Marketing, Healthcare Administration or related field or equivalent combination of education/experience.
• Valid Wisconsin Accident & Health producer license.
• 5 or more years of progressive responsibility as an Account Manager or related experience.
• Strong knowledge and understanding of health insurance benefit design.
• Demonstrated experience in Health and Life Insurance Administration.
• Excellent organizational, interpersonal, verbal and written communication skills, including:
  • Strong problem‑solving and workload prioritization skills.
  • Strong public speaking and presentation skills which include comfort in the presence of large audiences.
• Ability to travel within the state of Wisconsin – up to 50%.
• Valid driver's license with no moving violations or accidents in the last three years.

• Self‑Funded experience.
• Experience using CRMs (e.g.: MS Dynamics, Salesforce).

• Wired (ethernet cable) internet connection from your router to your computer.
• High speed cable or fiber internet.
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection.
• Please review Remote Worker FAQs for additional information.

• Remote and hybrid work options available.
• Performance bonus and/or merit increase opportunities.
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (
  100% vested immediately
  ).
• Competitive paid time off.
• Health insurance, dental insurance, and telehealth services start DAY 1.
• Professional and Leadership Development Programs.
• Review additional benefits:

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide…