Account Manager - Sydney, Remote

For 75 years, Charles River employees have worked to advance the discovery, development, and safe manufacture of new drug therapies, making a profound impact on global health. Our 20-year partnership with Boston Children’s Hospital takes this mission to the next level, supporting groundbreaking innovations that directly impact patient care. At Boston Children’s, their commitment to diversity drives the exceptional quality of care provided to patients from local communities to over 160 countries worldwide.

This is your moment to become part of a family where unique talents and perspectives unite to change lives, including your own. Together, we’re shaping a healthier future through compassion, innovation, and opportunity.

Responsible for selling and promoting Charles River Microbial Solutions products/services to assigned customers in New South Wales, ACT and South Australia - this is a remote position
. Maintain and increase sales at new and existing accounts through proactive and outbound field account management.

• Sell the company’s Endosafe, Accugenix and Celsis products/services to accounts by contacting both established customers and developing new prospects.
• Diligently maintain SFDC or any other Charles River CRM system, incl. adding customers and customer information, logging customer calls and meetings, creating and updating sales opportunities, and capturing marketing event leads.
• Maintain a working knowledge of all Endosafe, Accugenix and Celsis products, services and policies.
• Participate in all required specialized training for specific product/ service line(s)
• Develop an effective Territory Plan to ensure that all customers in the given territory are proactively engaged with on a regular basis.
• Manage a quarterly Territory Management Plan including opportunities and sales strategies.
• Attend customer conferences, networking events and other industry events to build contact lists, showcase our products and promote Charles River’s products and services.
• Maintain customer appointments and perform "cold" calls requiring professional business acumen.
• Conduct product demonstrations to potential customers as well as provide product training and support when needed.
• Research business and trade media to identify new potential customers in our industry.
• Establish customer needs and requirements for Company products and services.
• Initiate all administrative details to execute the sales process flow.
• Share customer problems/concerns with your supervisor for quality resolution.
• Proactively and collaboratively engage with other internal departments.
• From time to time, attend regional or international sales meetings.
• Perform all other related duties as assigned.

• Education:
  
  Bachelor’s degree (B.A. /B.S.) or equivalent in life sciences, sales or related field required. Master’s degree preferred.
• Experience:
  
  Minimum 5 years relevant industry experience, with at least 2 of those years having direct client interface.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• Certification/Licensure:
  None.
• Other:
  Excellent interpersonal, customer relationship and leadership skill.

Charles River Insourcing Solutions℠ can streamline research by delivering operational and cost efficiencies through the strategic in sourcing of GMP, GLP and non-GLP research services from discovery through safety assessment. Insourcing Solutions℠ provides you with the ability to maintain control of your facility and expertise while leveraging available space.

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical…