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Agency Automation Specialist - P&C Insurance

Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Encova Mutual Insurance Group.
Full Time, Remote/Work from Home position
Listed on 2026-03-10
Job specializations:
  • Sales
    Business Development
  • Business
    Business Development
Salary/Wage Range or Industry Benchmark: 61742 - 98788 USD Yearly USD 61742.00 98788.00 YEAR
Job Description & How to Apply Below
Agency Automation Specialist - P&C Insurance page is loaded## Agency Automation Specialist - P&C Insurance remote type:
Hybrid locations:
USA (Limited States) time type:
Full time posted on:
Posted 5 Days Agojob requisition :
R001865

The salary range for this job posting is $61,742.00 - $98,788.00 annually + bonus + benefits.

Pay Type:

Salary
* The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.
* We are seeking an Agency Automation Specialist (P&C Insurance) to support our independent agency partners. We strongly prefer candidates who are located near our Charleston, WV office and able to work a hybrid schedule; however, we are open to highly qualified home-based candidates residing in any state where we are authorized to hire, as listed on our careers page.

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.
** Unique residence requirements are listed in each job posting, please review closely for details.
** Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.
** JOB OBJECTIVE:
** Personally represent Encova Insurance to our agencies through positive agency relationships, marketing the benefits of Encova’s products/services and utilization of available agency technology to facilitate profitable growth.

Leverage the strategic agency partnership to develop an understanding of each agency's operations, monitor agency performance and apply that knowledge to provide recommendations for increased automation, submission flow, portal adoption, distribution segmentation and best practices. Assist to design, coordinate, and implement communication, onboarding, and training for our agencies across all lines of business with a goal to maximize the use of our technology and automation services to increase the “ease of doing business” with Encova.
*
* ESSENTIAL FUNCTIONS:

*** Coordinate setup of download and initial downloads with agency personnel, agency management system vendors, and third parties such as IVANS.
* Coordinate setup of rating and bridging vendors with agency personnel and agency management system vendors.
* Assist to develop, implement, and continuously improve the automation and portal onboarding/training experience for all Encova agencies.
* Troubleshoot agency reported interface problems, determine source, and root of problem, and advise on resolution. Submit appropriate service requests for agency interface issues and errors.
* Identify agency interface enhancements sourced through agency contacts, insurance contacts, vendor contacts, reviewing publications that report on agency interface, etc.
* Provide field quoting and upload support for agency book rolls, state expansion and conversions.
* Monitor and report on automation utilization. Collaborate with business to increase the automation and ease of capturing, tracking, and maintaining visibility of key agency automation related metrics and information internally.
* Collaborate with business to conduct ongoing, comprehensive needs assessments as it relates to the communication, marketing and training of automation and technology available for Encova’s agency partners. Assist in identifying gaps, providing recommendations for…
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