Sales Coordinator

Crane Authentication is the world leader in brand authenticity and integrity, with a heritage spanning more than 40 years. We serve many of the world’s leading brand owners, licensors, and media rights owners (including around half of the Interbrand 100 Best Global Brands 2021) and are the only provider that addresses brand value and vulnerability across physical and digital domains. Crane is also a provider of high-security and compliance solutions to governments.

At Crane, designers work with technologists, integrators, analysts, and domain experts to ensure solutions are brand-led, practical, and effective.

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues, and enforce compliance. Customers from different business sectors and levels of government trust its team of 1,250 people for their expertise in R&D, security design, engineering, and data-driven insights. With a presence in 15 countries on three continents, the Crane Authentication team understands the regional nuances of the opportunities and challenges facing its customers.

The Sales Coordinator serves as the direct sales contact for assigned house accounts.

This role receives, processes and reviews product orders as well as provides sales support for assigned accounts. This role collects, reviews, updates and prepares various types of documentation in support of the sales transaction management process.

• Prepares material content and documents required to support the sales transaction management process.
• Provides administrative and technical task support for the management of assigned sales team and designated in-house customer accounts.
• Provides general support to sales and operations personnel as assigned to facilitate ongoing sales transaction processes. Creates and maintains product matrices, prepares customer sample cards, prepares and processes product shipping information, processes product approval paperwork, and enters product orders into FMS. Communicates identified issues to appropriate sales operations development reports, processes product samples, quality checks product and processes product revisions for assigned customer accounts.
• Updates existing and creates new customer accounts within the Financial Management System.
• Attends sales calls to customers as requested. Documents the sales call content, action items and follow up requirements.
• Upgrades product library content and maintains library inventory in support of the team.
• Pulls and distributes marketing materials, library product samples and other miscellaneous items to be distributed to customers.

• Equivalent to a high school degree with coursework in office administration, public communication, or related field.

• One year of office experience in the private sector is desirable.
• Fluent in English.

• Ability to maintain detailed and accurate sales transaction documentation.
• Ability to work cooperatively with other work groups, management, and other.
• Good communication skills for interacting at all levels and possess sound influencing, negotiation and assertiveness skills.

• Office and Remote Work Environment.

Crane offers competitive benefits, tailored to each region in which we operate. In addition to benefits, our employees enjoy perks such as company-sponsored wellness programs, volunteer opportunities, regular team building and engagement events and learning and development opportunities.

We value diversity at our company. Everyone who applies with the qualifications will receive consideration for employment without regard to: age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.