Sales Representative

About the Job

Chaperone Home Care is a licensed California Home Care Organization (HCO) dedicated to providing compassionate, personalized, and high-quality non‑medical care to seniors and their families. Focused on supporting individuals in maintaining dignity, independence, and quality of life, Chaperone Home Care delivers reliable in‑home services through strong caregiver‑client relationships and a commitment to excellence.

Serving Contra Costa, Alameda, San Francisco, Napa, Solano, and Santa Clara Counties, we are committed to empowering families and communities through compassionate care, operational rigor, and meaningful engagement. Join a team that values integrity, collaboration, and the pursuit of making a lasting difference in the lives of those we serve.

This is a full‑time hybrid role for a Sales Representative, based in Concord, CA, with opportunities for partial remote work. The Sales Representative will support client acquisition through community engagement, structured outreach, and team‑based sales execution.

The role involves generating, qualifying, and advancing leads, and playing a direct role in conversion by facilitating next steps, including coordinating in‑person assessments with Case Managers and supporting closing conversations. The Sales Representative will maintain an active pipeline, ensure timely follow‑up, and collaborate with internal teams to drive consistent client growth.

This position requires a balance of field presence, remote prospecting, and in‑office collaboration, with a strong emphasis on relationship‑building and territory ownership. It offers a competitive hourly rate, uncapped commission opportunities, and performance‑based bonus incentives, providing strong earning potential aligned with client acquisition and conversion performance.

• 2+ years of experience in sales, business development, or community outreach
• Strong communication and relationship‑building skills
• Experience with lead generation, prospecting, and pipeline management
• Ability to qualify leads and guide prospects through a structured sales process
• Comfortable working across field, remote, and in‑office environments
• Highly organized with the ability to manage multiple prospects and follow‑up effectively
• Self‑motivated with a strong sense of ownership and accountability
• Comfortable using CRM systems for tracking pipeline, outreach, and conversions
• Problem‑solving skills and the ability to adapt in a dynamic, fast‑paced environment
• Reliable transportation and willingness to travel locally for outreach and meetings

• Develop and maintain referral relationships with senior centers, assisted living communities, hospitals, and local professionals
• Represent Chaperone Home Care at community events, outreach initiatives, and partnership engagements
• Conduct outreach via phone, text, email, and in‑person engagement to generate leads
• Build and maintain a consistent pipeline of qualified prospects actively seeking care services
• Conduct initial intake conversations to assess client needs, urgency, and service fit
• Qualify and advance prospects through the sales pipeline with clear next steps
• Coordinate in‑person assessments with Case Managers to support conversion
• Participate in or support closing conversations to secure new clients
• Maintain accurate and up‑to‑date records within the CRM system
• Participate in team meetings, pipeline reviews, and strategy sessions
• Provide feedback from the field to help refine outreach strategy and messaging