Inside Sales - Retail Sales Account Manager

Company Overview

Azure Standard is a family-owned distributor and manufacturer dedicated to providing organic and non-GMO food and products to individuals, families, and businesses across the nation. With a mission rooted in health, abundance, and stewardship, we serve communities through our unique distribution model, emphasizing customer relationships and integrity.

Inside Sales - Retail Sales Account Manager is responsible for building and managing relationships with independent and small-chain retail stores across a designated territory. This remote position focuses on nurturing customer accounts, increasing product sales, and supporting the growth of Azure’s presence in retail locations nationwide. The ideal candidate excels in communication, thrives in a mission-driven environment, and can drive results through proactive outreach and consultative selling.

• Account Management
  • Serve as the primary point of contact for assigned retail accounts, supporting customer needs and ensuring satisfaction.
  • Monitor account activity, sales trends, and purchasing patterns to drive growth and retention.
  • Provide ordering support for assigned retail accounts.
• Sales & Growth
  • Identify upsell and cross-sell opportunities within existing accounts.
  • Reach out to leads and prospects in your territory to convert them into loyal retail customers.
  • Meet or exceed monthly and quarterly sales goals through effective relationship management and value-driven selling.
• Customer Support & Merchandising Guidance
  • Provide product education, promotional support, and merchandising guidance tailored to each account.
  • Assist customers with navigating Azure’s product catalog, ordering system, and promotional resources.
• CRM & Reporting
  • Maintain detailed and accurate records in the CRM (Hub Spot), including call notes, sales activities, and account status.
  • Provide regular updates on account performance, wins/losses, and competitive insights to the sales leadership team.
• Collaboration & Culture
  • Participate in virtual team meetings and occasional in-person sales meetings or trade shows (limited travel required).
  • Represent Azure Standard’s mission and values in all communications with customers and internal teams.
  • Other duties as assigned.

• 2+ years of inside sales or account management experience, ideally in retail, natural/organic grocery, or CPG industries.
• Excellent written and verbal communication skills.
• Strong organization, time management, and follow-through.
• Proficient in CRM systems and remote collaboration tools (e.g., Google Workspace, Zoom).
• Self-motivated, goal-oriented, and passionate about providing excellent customer service.

• Knowledge of natural/organic food and lifestyle products.
• Experience working with independent retailers.
• Strong alignment with Azure Standard’s mission and values.

• Status:
  Full-Time (40 hours per week)
• Probationary Period: 90 days

• Must have a high-speed, stable internet connection with a router capable of a wired (plug-in) connection.
• Must have a dedicated, distraction-free workspace suitable for focused, professional work.
• Caregiving during work hours is not permitted.
• Must work on company-provided equipment, which includes:
  • Computer
  • Two monitors
  • Keyboard and mouse
  • Headset

• Paid Holidays:
  Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• Paid Time Off (PTO) and Vacation:
  Awarded based on company policy

Eligibility: Benefits begin on the first of the month following 60 days of employment.

• Paid Training Program
• Redirect Health Medical Plan
• Amaze/Envita Bio-Med Health Plan
• Voluntary Vision & Dental Plans
• AFLAC Voluntary Supplemental Insurance Plans
• Voluntary Life and Disability Insurance
• Oregon Saves Retirement Plan
• Paid Leave Oregon (for Oregon residents)
• Legal Shield & Identity Shield
• Azure Well 20% Product Discount Code
• Free Employee Assistance Program (Canopy EAP)
• Free Smart Dollar Employee Financial Wellness Program
• 15%+ Azure Cash Employee Discount Shopping Program
• Employee Discounts at the Azure General Store, Gas Station, and Dufur Market