Inbound Sales Representative; Remote​/Eastern Time

A Place for Mom is looking for an Inbound Sales Representative to serve as the trusted first point of contact for families searching for senior care solutions. In this highly impactful role you will use empathy, insight, and strategic guidance to help caregivers explore the best care options for their loved ones.

• Work in a growing, fast‑paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission.
• Take inbound, pre‑screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence.
• Conduct in‑depth initial consultation calls with families.
• Educate families on customized senior care options and help them find the senior living communities and home care providers that best match their needs.
• Act as the liaison between families and senior housing communities or care providers after completing the 4‑week new‑hire training program.

What will make you successful

Success is measured by daily production benchmarks (inbound calls and outbound return calls), which includes referring families to communities and scheduling tours that ultimately drive move‑ins. As a Welcome Advisor you will be the company’s first interaction with a family, with the goal of being empathetic and delivering a great family experience.

• Two or more years of experience in inside sales/inbound call center.
• History of exceeding sales targets.
• Ability to multitask; simultaneously talk on the phone and take notes on the computer.
• Strong computer and typing skills, including Word and Excel, and ability to learn and navigate an internal CRM system.

You will work a 40‑hour work schedule on an hourly, non‑exempt basis. Schedules are set based on business needs and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.

• Base salary: $45,760 ($22.00 an hour)
• On‑target earnings: $74,000 ($28,240 variable bonus, uncapped)
• Benefits:
  • 401(k) plus match
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off

All your information will be kept confidential according to EEO guidelines.

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