Sales Design Associate

Job Title

Design Associate (In-Home Sales)

Floor Coverings International

Spokane, WA & North Idaho

Full-Time

Base + Commission + Performance Bonuses

Sales Manager / Franchise Owner

Are you a high-performing salesperson who thrives on closing deals, meeting goals, and helping customers make confident purchasing decisions? As a Design Associate at Floor Coverings International
, your primary role is in-home sales
—driving revenue and customer satisfaction by guiding homeowners through their flooring purchase from consultation to close.

This is not a retail or showroom position. You’ll be out in the field, meeting with warm leads, utilizing our mobile showroom, and executing a proven sales process that converts.

• Drive sales performance by executing in-home consultations that lead to closed deals
• Follow a proven, structured sales process to maximize conversions and average ticket size
• Quickly build rapport and trust with homeowners during consultations
• Present product solutions that align with the customer’s needs, lifestyle, and budget
• Accurately measure spaces, estimate job costs, and prepare compelling proposals
• Follow up with all leads and prospects to move them through the sales pipeline
• Meet or exceed monthly and quarterly sales goals
• Coordinate closely with project and installation teams to ensure smooth project delivery
• Utilize CRM to manage pipeline, schedule appointments, and track sales metrics
• Maintain product knowledge across a wide variety of flooring solutions

• Monthly/Quarterly Sales Volume
• Close Rate on Leads Provided
• Average Ticket Size
• Customer Satisfaction Score (Post-Sale NPS or Google Reviews)
• Speed to Follow-Up & Proposal Delivery

• 2+ years of successful experience in in-home sales
  , B2C sales
  , or high-ticket sales
• Proven ability to close deals and hit or exceed sales targets
• Excellent interpersonal, communication, and persuasion skills
• High level of personal accountability and self-motivation
• Tech-savvy: comfortable using tablets, CRM systems, and digital estimating tools
• Willingness to travel daily across Spokane, WA and North Idaho
• Professional appearance and strong presentation skills
• Reliable vehicle and valid driver’s license
• Basic understanding of interior design or home improvement is a plus (not required)

Flexible work from home options available.