Key Account Sales Manager, Aftermarket Services

Key Account Sales Manager, Aftermarket Services

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Key Account Sales Manager, Aftermarket Services

Location: Remote (with up to 50% travel)

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset.

The Key Account Sales Manager is responsible for driving sustainable, profitable growth through the expansion and execution of recurring revenue streams across the Process Flow Technologies (PFT) portfolio. This role focuses on lifecycle‑centric offerings such as service agreements, aftermarket parts, upgrades, modernization solutions, performance monitoring, and long‑term customer support strategies.

The Key Account Sales Manager will serve as a strategic leader in shaping recurring revenue programs, strengthening customer relationships, and increasing share of wallet through long‑term value creation. This position plays a critical role in advancing PFT’s aftermarket growth strategy and improving customer retention, and will partner closely with Sales, Aftermarket, Service Operations, Product Management, and Engineering to identify, develop, and scale value‑added recurring revenue opportunities across new and existing customers.

• Identify, develop, and execute sales strategy to grow service‑based offerings including service agreements, maintenance programs, lifecycle solutions, digital services, and aftermarket product portfolios aligned with PFT business objectives.
• Proactively uncover new recurring revenue opportunities through installed‑base analysis, customer engagement, and lifecycle planning. Managing a recurring revenue pipeline and account data within CRM systems to ensure consistent opportunity flow and forecast accuracy with regular reporting.
• Meet or exceed assigned recurring revenue targets, profitability objectives, and growth metrics.
• Engage strategically with key accounts to position PFT as a lifecycle partner, not solely an equipment provider, to influence customer decision‑making by articulating the value of recurring offerings tied to reliability, uptime, efficiency, and total cost of ownership.
• Collaborate with internal sales (RSMs), field service, account management teams, external partners (Reps & Distributors), EPCs, end‑users, and OEMs to evaluate program potential and to ensure cohesive customer strategies and consistent execution.
• Provide quarterly business updates on market trends, competitor activity, and customer needs, support forecasting and budgeting, and contribute to monthly and quarterly sales targets.

• 5+ years of applications/technical sales experience, business development, aftermarket sales, or lifecycle services within a relevant industrial or engineered products environment.
• Bachelor’s degree (or international equivalent) in Engineering Technology (Mechanical, Chemical, or Environmental) or Business with demonstrated applications experience.
• 1+ years of experience with success selling and managing service agreements, renewals, and long‑term…