Senior Solution Consultant, Hardware

Sr Solution Consultant, Hardware

The Solution Consultant (SC) is a strategic sales leader responsible for driving solution-based revenue growth within existing Ricoh Print customers as well as net-new and competitive accounts. This role operates in a B2B sales environment with a primary focus on print and related solutions.

The SC maintains a comprehensive understanding of the Ricoh Print Solutions portfolio and is responsible for assessing customer environments, identifying opportunities, and developing compelling business solutions using Ricoh-approved hardware, software, and services. Success in this role requires strong consultative selling skills, creativity, organizational discipline, and the ability to present effectively to executive-level decision makers.

Meet or exceed assigned revenue and performance targets within the assigned territory.

• Meet or exceed revenue and gross profit goals while maintaining or increasing Machines in Field (MIF), driving unit placement, and managing expenses.
• Demonstrate proficiency in territory, account, and opportunity management.
• Build, manage, and close a robust pipeline of hardware, software, services, and end-to-end solution sales opportunities.
• Develop and present compelling business cases supported by strong technical insight and leadership.
• Engage and present to C-level executives within the assigned territory.
• Drive adoption of Ricoh’s solutions portfolio by analyzing customer business and technology requirements and aligning tailored solutions.
• Generate advanced solution sales opportunities by leading customer events, meetings, and workshops.
• Develop and manage client-facing materials, including proposals, presentations, and RFP responses.
• Engage and manage approved third-party partners throughout the sales cycle when appropriate.
• Stay current on Ricoh products, partner solutions, competitive offerings, and industry trends.
• Apply a consultative sales approach in all engagements with customer executives and IT leadership.
• Adhere to all Ricoh policies, procedures, and compliance requirements.
• Coordinate effective handoffs to pre-sales and global delivery teams for project execution.
• Perform other duties as assigned by management.

• Bachelor’s degree preferred, or equivalent combination of education and experience.
• Minimum of 8 years of successful B2B sales experience in print hardware, software, services, and solution selling.
• Proven experience negotiating complex sales.
• Valid driver’s license required.

• Strong expertise in print and document solutions across diverse customer environments.
• Ability to gather customer requirements and design conceptual solutions with clear next steps.
• Ability to integrate proposed solutions into existing customer business and technical environments.
• Strong organizational skills with the ability to manage multiple, complex sales cycles simultaneously.
• Proficiency with Microsoft Office applications, including PowerPoint and SharePoint, as well as CRM and sales automation tools.
• Excellent verbal and written communication skills, including executive-level presentations.
• Ability to manage long, complex sales cycles from opportunity identification through contract execution.

• Primarily home office–based or in a typical office environment.
• Requires travel up to five days per week.
• Minor physical effort required, including periods of standing, walking, bending, reaching, or similar activities.
• Moderate dexterity required, including regular use of a computer, keyboard, phone, and related tools.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.