Inside Sales Representative - West Region

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Direct message the job poster from Eating Recovery Center

This is a remote position, but candidates must be located in Seattle to be eligible.

You’re experienced, talented and motivated. You have the discipline, and you want to invest it in an opportunity that will invest in you. You want to add more meaning to the work you do every day.

At ERC Pathlight, our mission lights the way for your passion.

With over 30 locations throughout the U.S. and treatment options available virtually, ERC Pathlight meets patients where they’re at to offer innovative, compassionate, and comprehensive treatment for eating disorders, as well as mood, anxiety, and trauma-related disorders.

We were founded in 2008 by pre-eminent psychiatrists and psychologists and treat 6,000+ patients per year. With the critical need for mental health care and eating disorder treatment, we’re looking for passionate and qualified professionals who will live out our mission to help save the lives of our patients.

This is by no means a “behind-the-scenes" role, as your work will help the company serve patients daily in a multitude of ways.

The Inside Sales Representative plays a critical role in the marketing team by connecting with potential clients to understand their needs, introduce them to our care model and guide them through the referral process.

• Database Management: Accurately enters and maintains client information in our CRM system.
• Outreach: Makes outbound calls to prospective clients who have shown interest in our services or have been referred to us. Engages in meaningful conversations to understand the needs and concerns of potential clients and provide information about our services. Maintains regular follow-up with potential clients to answer questions, address concerns, and assist them in the decision-making process. Schedules initial consultations and appointments for clients with our clinical team.
  
  Coordinates with clinical team to ensure a smooth transition for professionals referring clients to us. Gathers and communicates client feedback to help improve our services and sales process.
• Collaboration: Collaborates with outreach team and marketing to follow up on referrals, community partnerships, and leads from campaigns and events. Works closely with the marketing and clinical teams to ensure a seamless client experience. Contributes to the development and refinement of lead generation strategies.

• Bachelor’s Degree in Marketing or related field required.
• 1+ years CRM Experience using Salesforce or similar platform.
• Communication:
  Able to effectively and persuasively communicate with others, both verbally and in writing.
• Time management:
  Must be able to prioritize tasks, meet deadlines, and use time effectively.
• Business Development: 3+ years in a business development role which includes prospecting.
• Relationship Building & Active Listening:
  Must be able quickly build rapport with others, establishing and maintaining positive and productive relationships. Must be proficient in actively listening with the goal of understanding how we might best meet the needs of others.
• Collaboration:
  
  Must be able to collaborate effectively with others, working towards a common goal, sharing knowledge and responsibilities while fostering teamwork and building a positive team dynamic.
• Candidates must have a valid driver’s license and vehicle.
• Ability and willingness to travel up to 25% of the time.

Every role at ERC Pathlight is essential to delivering the high-quality care we promise to our patients. This means that from day one, we’re here to support your role whether that means collaborating on monthly/quarterly goals, introducing you to mentors you can learn from, connecting you to continuing education resources and supplying you with the tools needed to not only excel but achieve measurable growth.

Healthy organizations value the mental wellness of their teams, and we understand that the professionals who work for us are not immune…