Call Center Representative - WFH

We are looking for Call Center/ Appointment setter to join our team and support our sales team by contacting prospective clients via telephone and email to ensure our sales professionals meet their monthly meeting goals.

Responsibilities include making sure that potential clients might be interested in our products and services, then scheduling a time with each potential client so they can meet one-on-one or in groups with our organization’s Sales Representatives.

• Keep a detailed log of calls, including those which were not answered
• Attempt to contact prospective clients who you have been unable to contact
• Accepting calls from prospective clients as they arise
• Calling prospective clients using a list of phone numbers provided to you
• Familiarizing yourself with essential details of our products and services
• Schedule consultations between the prospective client and a Sales Representative
• Field basic questions and concerns about the products and services

• Top-notch verbal, written and interpersonal skills
• Outstanding listening skills and attention to detail
• Excellent phone etiquette
• A professional and courteous disposition
• Persuasive and results-oriented
• A high school diploma or equivalent is preferred
• Telephone line with Nationwide calling.
• Wifi

Education:

• High school diploma or equivalent
• Proficient in relevant computer applications
• Required language proficiency
• Knowledge of customer service principles and practices