Work From Home - CSR

For over 60 years, we’ve partnered with more than 44,000 unions and associations across North America — supporting teachers, nurses, veterans, firefighters, and other essential workers. Our mission is simple: help their members understand the supplemental benefits available to them and ensure they’re protected.

All of the families we work with have already asked for our assistance. There’s no cold calling, no solicitation — just genuine conversations with people who want information and guidance.

In this role, you’ll have a direct, positive impact on working families. Your responsibilities include:

• Scheduling appointments with individuals who have requested benefit details

• Leading virtual meetings (Zoom or phone) to review available coverage

• Understanding client needs and helping them match with the right plans

• Maintaining communication to support long-term relationships

• Following a proven training system designed for success, even for beginners

• Working toward personal goals, with pathways into leadership for those who want to advance

This is not a high-pressure sales environment. Your focus is to educate, guide, and support families so they can make informed choices.

We’re looking for individuals who bring:

• Clear, confident communication (written and verbal)

• Basic computer skills and comfort with online tools

• Strong motivation, discipline, and integrity

• Time management and organizational strengths

• A willingness to learn and a professional attitude

• The ability to pass a background check

Experience is a bonus, not a requirement. What matters most is drive, reliability, and coachability.

We’re committed to helping our team succeed. Here’s what we offer:

• Complete training and ongoing mentorship — no experience required

• Weekly income plus performance-based weekly bonuses

• Rapid advancement opportunities for high performers

• A stable career path in a resilient industry

• Flexible full-time scheduling that you control

• Fully remote work — meet with clients from anywhere

• Long-term residual income potential

• Health, dental, and vision benefits

• Annual company-paid trips (past locations include Cancun, Puerto Rico, Vegas, Disney, and the Bahamas)

• A supportive, energetic team culture

• Recognition programs for standout achievement

This career gives you the chance to:

• Take control of your income with uncapped potential

• Step into leadership roles quickly if you choose

• Build valuable communication and business skills

• Create meaningful impact by helping families protect their future

• Work with a respected, long-standing organization

• Enjoy the freedom of remote work without sacrificing stability