Call Center Representative

We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners.

We are looking for a motivated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will reach out to potential customers, review insurance product options, and connect with our licensed agents. The ideal candidate will possess excellent communication skills, a passion for technology sales, and the ability to engage customers through warm‑calling techniques.

• Conduct 200+ outbound calls per day to prospective customers to introduce products and services.
• Develop a thorough understanding of our product offerings to address customer inquiries effectively.
• Encourage the customer to receive a competitive quote from a licensed agent.
• Engage in warm‑calling strategies to build rapport with potential clients.
• Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.

• Previous experience in sales, telemarketing, or technology sales is highly preferred.
• Strong verbal communication skills with the ability to articulate product benefits clearly.
• Ability to work independently as well as part of a team in a fast‑paced environment.
• Positive attitude and resilience in handling objections or rejections during calls.
• Remote work expected; move to in‑office location (Las Vegas, NV – near the airport) in 2026.

• Competitive hourly rates plus incentives and performance bonuses.
• Paid training.
• Employee referral bonuses.
• Daily/weekly cash giveaways.
• Advancement opportunities.
• Standard office schedule:
  Monday–Friday, 7:30 AM – 4:00 PM PST or 8:30 AM – 5:00 PM PST. No weekends. All shifts are 8 hours with a consistent, set schedule assigned after training completion for a good work‑life balance.

Smart Financial is an equal opportunity employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees.