Outside Sales Advisor

Job Responsibilities

• Convert company provided leads into sales.
• Maintain a network of customers from company provided leads.
• Build and maintain a network of sources to identify new sales leads.
• Communicate with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.
• Demonstrate the functions and utility of products or services to customers based on their needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post‑sale.
• Use Sales Force or applicable CRM system daily.
• Attend daily/weekly/monthly calls, training, call blocks, floor time in the office or home.
• Report daily, weekly, and monthly sales and appointments to Sales Manager.
• Comply with industry compliance during the entire sales process.
• Other responsibilities as assigned.

• Education:
  
  High school diploma or equivalent; certification/license appropriate Funeral Director License in specific states only.
• Certification:
  Complete PAA Curriculum Certification at Dignity University within first 30 days of employment.
• Experience:
  
  2–5 years of business‑to‑consumer, inside home/remote sales experience (preferred but not required); 1–2 years of industry experience; 3–5 years in transferable experience.
• Knowledge, Skills, and Abilities:
  Exceptional level of professionalism; strong telephone, interpersonal, and communication skills; high level of compassion and integrity; strong  "one call/visit close " ability; ability to multitask, set priorities and manage appointments; experience with in‑home and/or seminar based sales preferred; proficient computer skills required, with tablet experience preferred; independent, self‑reliant, and self‑motivated; excellent customer service skills; conveys information clearly and concisely in written and spoken communication;
  
  resolves problems and provides solutions to customers in a timely manner; time management and organizational skills; entry‑level Microsoft Office skills; reliable transportation; cellphone ownership.

• Work Indoors and outdoors during all seasons and weather conditions.
• Travel locally to customers’ homes and local businesses; may require climbing stairs.
• Business casual attire required when in contact with customers.
• Physical demands: frequent standing, continuous sitting for many hours per day; manual dexterity required for paperwork, calculators, computers, iPads, and phone usage; move, push, and pull up to 25 lbs.; driving to and from appointments.
• Work hours:
  
  varied depending on customer needs.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.