Online Sales Counselor

It is the job of the Online Sales Counselor to prospect and deliver “sales ready” leads to the onsite sales team.

• Respond to all e‑mail and phone leads immediately.
• Qualify the leads based on needs.
• Provide consistent follow‑up to online prospects with the goal of setting an appointment with the Onsite Sales Agent.
• Provide information and marketing material to prospects.
• Respond to the sales line and voicemail for leads.
• Work with the prospect to determine the best community.
• Utilize lead management software.
• Manage and deliver ongoing e‑mail campaigns.
• Track and report on lead activity and sales conversion ratios.
• Continually research the competition and their online activities.
• Perform both virtual and in‑person broker presentations representing Blue Heron offerings.
• Additional responsibilities as needed.

• Maintain an active Nevada Real Estate license.
• Minimum of two years real estate experience; preferably in the custom home market or new home construction.
• Marketing experience a plus.
• Customer focused and personable.
• Proven e‑mail and phone communication skills.
• Knowledge of computers, search engines, and online marketing avenues.
• Sales contact management database experience.
• Solid organizational, planning, and management skills.
• Self‑directed and able to maintain focus while working in an unstructured environment with nominal supervision.
• Motivated by commission.
• Ability to manage 150–250 leads per month.