International Account Executive; HR SaaS

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower.

The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work‑life better for real people—you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day.

We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

Reporting directly to our co-founder and sales director, Mathieu, your role will be to develop strong relationships and generate growth with around ten of our client accounts within your scope of action (North America & EMEA) alongside our 4 AE.

You will be responsible for:

• Establishing a sales and loyalty strategy for each key account customer
• Meeting and getting to know each key contact within our key account customers
• Understanding and analyzing each customer’s needs and responding with a tailored solution
• Building customer loyalty and ensuring customer satisfaction
• Identifying opportunities and levers for developing the solution within the account (up‑sell & cross‑sell)
• Conducting sales negotiations and anticipating each contract renewal
• Contributing to the animation of our customer community through partnerships and events

As a true leader, you will ensure effective coordination between the Customer Success, Sales & the marketing teams.

• Grow each customer account
• Increase the Net New ARR of the portfolio in line with your target plan
• Secure all contract renewals as part of multi‑year commitments

• You have already worked in a KAM position in the HRIS ecosystem for 4-5 years for huge groups and on a BtoB market
• Your unfailing optimism and taste for challenge will be your best allies
• You are responsive and organized, and you are not afraid of interacting with customers
• You are fluent/native in French and English

This is a remote position.

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well‑being.
• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
• Your Well‑Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company‑wide Docebo Days, floating holidays for cultural celebrations, and your birthday off.
• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments.
• Connections That Count: Connect with global communities through our Employee Resource Groups and company‑wide events that keep the fun rolling all year long.

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour,…