Sales Administrator

Sales Administrator

LBMX is a dynamic and growing SaaS company with an international perspective, proudly based in London, Ontario. As we continue our strong growth trajectory, we’re looking for talented, driven, and collaborative individuals to join us and help shape what’s next.

Recognized as one of Canada’s Top 100 Employers, LBMX combines strong performance with a people-first culture. We believe in building meaningful careers, supporting work-life balance, and creating an environment where your contributions are valued and your growth is encouraged.

At LBMX, you’ll have the opportunity to grow, contribute meaningfully, and be part of a team building something exceptional.

We are looking for a full-time Sales Administrator who will work primarily with our Sales and Marketing team. This role will be responsible for providing sales support, communicating and following up with customers and prospects, and liaising with other departments. The successful candidate will have strong organizational and communication skills and be comfortable providing candid feedback so we can continue to provide an exceptional customer experience.

• Follow-up and correspond with customers as required
• Prepare and follow-up on outstanding contracts
• Assist Account Executives in achieving sales targets
• Proactive outreach to customers and prospects
• Research from all sources to acquire leads
• Prepare and distribute sales reports
• Maintain and be the point person for our CRM system
• Participate in sales team meetings
• Work independently on multiple priorities
• Consistently deliver an exceptional customer experience during all customer interactions
• Present a professional image
• Liaise with other departments to ensure timely deliveries
• Communicate important feedback with customers internally
• Other duties as assigned.

• Proficiency with standard PCs and software (Windows, MS Office, Outlook)
• Independent problem solver with excellent organizational skills
• Ability to handle multiple competing priorities and projects
• Strong verbal skills and the ability to develop a rapport with people over the phone
• Ability to work closely with others in a team environment.
• Fluency in French would be an asset

Salary Range: $55,000 - $57,000, based on experience and qualifications

• Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program
• Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year
• Company matched GRSP contributions
• Flexible summer hours and a strong commitment to work-life balance
• Education subsidies to support your professional growth
• Maternity, Parental, and Compassionate Care Leave top-up program
• $500 new hire home office allowance

LBMX is committed to building an inclusive workplace. We encourage applications from qualified individuals of all backgrounds, and we are dedicated to providing accommodations throughout the recruitment and employment process. If you require accommodation at any stage, please let us know.