Business Development Manager

The Director of Business Development is responsible for driving profitable revenue growth by selling Galactic's full suite of solutions to both existing and new clients.

This is a hunter / farmer hybrid role requiring strong consultative selling skills, relationship development, and solution-oriented thinking.

The role is designed as a long-term individual contributor position
, focused on building deep client relationships, expanding existing accounts, and developing new business through both in‑person and virtual sales efforts.

• Collaborate with the President to establish and achieve sales goals, forecasts, and expense budgets
  .
• Achieve or exceed assigned sales quotas while maintaining required margin and profitability standards.
• Maintain and grow existing client accounts by identifying expansion opportunities, cross‑selling new solutions, and strengthening long‑term partnerships.
• Actively prospect, qualify, and close new business
  , building a healthy and sustainable sales pipeline.
• Sell a mix of:
  
  * Group incentive travel and meetings,
  
  * Online incentive and reward platforms with self‑service portals, and
  
  * Custom web and application development solutions.
• Lead consultative discovery conversations to understand client objectives and translate them into tailored solutions in collaboration with internal teams.
• Conduct in‑person meetings and virtual sales calls
  , including online product demonstrations and solution walk‑throughs.
• Accurately manage all sales activity, opportunities, pipeline stages, and forecasting using Hub Spot CRM
  .
• Work closely with Marketing on presentations, proposals, and lead development while ensuring brand consistency.
• Coordinate with Operations, Purchasing, Travel, Technology, and Administration teams to ensure successful execution of sold programs.
• Serve as liaison between Galactic and client stakeholders, including support with program fulfillment and collection of outstanding balances.
• Ensure proposals are completed on time, align with client needs, and meet internal profitability requirements.
• Develop and maintain relationships with senior‑level decision makers within client organizations.
• Attend industry events, trade shows, and client meetings as appropriate (up to 20% travel
  ), with documented follow‑up.
• Collaborate with other sales team members and support overall sales department objectives.
• Performs other related duties as assigned.

• Can speak and write English at an idiomatic level.
• Strong experience in consultative, solutions‑based B2B sales
  .
• Comfortable with selling both service‑based and technology‑enabled solutions
  .
• Proven ability to manage and grow existing accounts while generating new business.
• Confidence in presenting to and communicating with senior executives
  .
• Experience in conducting virtual sales meetings and live demos
  .
• Proficiency with CRM systems (Hub Spot preferred).
• Solid business acumen, including understanding pricing, gross margin, and profitability.
• Excellent written and verbal communication skills.
• Self‑starter with strong organizational and time‑management abilities.
• Ability to collaborate cross‑functionally while operating independently.
• Proficiency in Microsoft Word and Excel; familiarity with modern sales tools preferred.
• Bilingual (Spanish) a plus but not required.
• Ability to develop long‑term plans and programs and to evaluate work accomplishments.
• Ability to apply and adapt practices and techniques to the special requirements of senior management.
• Ability to establish and maintain effective relationships with management staff, team members, and the general public.
• Ability to present facts and recommendations effectively in oral and written form.
• Ability to accept constructive criticism from supervisor.
• Ability to follow company policies.

• Regular attendance is required.
• Extended hours may be necessary at times.
• The role includes a combination of office, remote, and field‑based work.
• Travel up to 20% may be required.

• Access to a reliable and secure high‑speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day‑to‑day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise‑ and distraction‑free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.