Pharma Sales Training Lead | Onboarding & Compliance

Job Description Job Description

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

“We deliver innovative treatments to improve the lives of individuals suffering from neuropsychiatric, neurologic and other disorders”

Intra-Cellular Therapies Inc. is a publicly traded biopharmaceutical company headquartered in New York City. Founded on Nobel-prize winning research, we launched our first commercial product in CNS in 2020 and received approval for an expanded indication in 2021. Currently celebrating our 22nd anniversary, we have a strong pipeline with projects in preclinical development stage through Phase III. We celebrate science, welcome curiosity, expect collaboration and demand integrity and respect in all we do, create and deliver.

We are seeking a dynamic, experienced Sales Trainer to join our growing team to deliver best-in-class new hire training for three distinct sales teams:
Specialty, Institutional and Primary Care.

The Manager, Sales Training role will be based in the Bedminster, NJ office, and the successful candidate will conduct all new hire training in the Bedminster facility.

This role is critical to the success of the organization as it will provide the training and support needed for these new hires to have immediate impact in the field upon completion of their new hire training journey.

Responsibilities:

• Create, implement, and facilitate training tailored to new hire sales representatives, focusing on product knowledge, marketing resources, compliance, and sales operations tools/resources.
• Schedule all home office/field sales guests and speakers for new hire training classes.
• Schedule and conduct role play certifications.
• Update all training materials for both home study and live initial sales training when required.
• Design engaging and effective training materials, including presentations, manuals, e-learning modules, and assessments for new hires.
• Facilitate onboarding sessions for new hires, ensuring a smooth transition into their sales roles.
• Continuously evaluate and improve training programs based on feedback, industry trends, and performance metrics.
• Work closely with sales leadership, marketing, sales operations, compliance, and Promotional Review Committee (PRC) teams to ensure training content is accurate, up-to-date, and aligned with company objectives.
• Ensure all training programs comply with industry regulations and company policies.
• Manage Learning Management System (LMS) content from a sales training perspective for new hires sales representatives.
• Leverage technology to create efficiency and enhance the learning experience.

Requirements:

• Bachelor’s degree with a concentration in business, education, science/biology/medicine/pharmacy preferred.
• Minimum 5+ years of pharmaceutical sales and 1+ years sales training experience in a home office environment required with Neuroscience experience preferred.
• The role requires strong collaboration skills to work with key stakeholders in developing ongoing training programs.
• Strong organizational and planning skills are necessary to effectively execute the responsibilities of this position.
• Excellent verbal and written communication skills are required.
• Required technical abilities in use of various software/hardware platforms necessary to execute new hire training.
• Complete all company and job-related training as assigned within the required timelines.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities, and activities may change at any time with or without notice.
• Must be able to perform all essential functions of the position, with or without reasonable accommodation.

Key Stakeholder Relationships:

• Strong partnerships and open communications with Sales, HR, Marketing, Compliance, sales operations, and external partners.

Intra-Cellular Therapies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability or any other legally protected status.

Manager, Sales Training – Base Salary Range: $100,000 - $130,000

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