Strategic Sales Director, East

Overview

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Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Our leadership includes Sebastian Thrun, Ping Wu, Tim Shi, and a world-class team of AI/ML experts and go-to-market leaders.

We are backed by leading investors and serve brands such as Intuit, Cox Communications, Hilton, and Carmax.

This role reports to the RVP of Strategic Sales and focuses on driving revenue growth by leading our largest and most complex sales opportunities, landing flagship accounts, and expanding footprints within strategic customers.

• Build and maintain a high-quality pipeline of new strategic opportunities through proactive outreach and prospecting
• Design and execute strategic account plans focused on unlocking new revenue streams and expanding customer value
• Lead complex, multi-stakeholder sales cycles from initial outreach to close
• Serve as a trusted advisor to senior executives at Fortune 500 companies, clearly articulating Cresta’s value proposition and business impact
• Partner with Customer Success to identify expansion opportunities and drive sustainable growth within existing accounts
• Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and drive customer success
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Consistently meet or exceed quota in a high-growth, performance-driven environment

• 7+ years of enterprise SaaS sales experience with a proven track record of hunting and closing net-new business
• Experience leading complex sales cycles with C-level stakeholders at Fortune 500 companies
• Strong ability to build executive-level relationships and influence strategic decision-making
• Deep understanding of value-based selling and building business cases that tie to customer ROI
• Comfortable navigating ambiguity and thriving in a fast-paced, early-stage environment
• Strong collaboration skills and the ability to lead cross-functional teams toward a shared goal
• Willingness to travel up to 25% or more as needed

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography.

In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
OTE Range: $320,000 – $360,000 + Equity