Dutch Soft Sales Care specialist - work from home in Bulgaria

Overview

Mercier Consultancy is excited to announce an opening for a Dutch Soft Sales Care Specialist, offering the flexibility to work from home anywhere in Bulgaria! In this engaging role, you will be responsible for providing exceptional care to our Dutch-speaking clients while also promoting our products through a soft sales approach.

• Respond to customer inquiries from Dutch-speaking clients via phone, email, and chat
• Provide detailed information about products and services to assist clients
• Utilize a soft sales approach to encourage client purchases without pressure
• Maintain accurate records of customer interactions in our CRM system
• Follow up with customers to ensure satisfaction and gather feedback
• Collaborate with the sales and marketing teams to implement customer-focused strategies
• Participate in training sessions to enhance product knowledge and sales techniques

• Fluency in Dutch and English, both written and verbal
• Previous experience in customer service or soft sales is preferred
• Strong communication skills and a friendly, approachable demeanor
• Ability to understand customer needs and provide tailored solutions
• Detail-oriented with strong organizational skills
• Proficiency in using CRM systems and other sales tools
• Ability to work independently in a remote setting while being part of a team

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Private Health Insurance
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• And More...