HED Product Solutions Consultant; Remote

We are seeking a Product Consultant to partner with Solutions Specialists and Account Teams and accelerate new business acquisition and digital adoption across all of Cengage's higher education products.

• Support high-value, complex or competitive new business opportunities in partnership with Solutions Specialists, contributing directly to discipline-level sales targets by influencing pipeline progression and improving win rates.
• Lead advanced discovery, solution consulting, and tailored product demonstrations that align Cengage platforms with instructional, departmental, and institutional goals.
• Translate customer needs into compelling solution narratives that reinforce Cengage’s instructional and digital value and provide discipline-specific insights to prioritize opportunities.
• Maintain subject‑matter expertise in the assigned discipline, including pedagogical trends, curriculum frameworks, and teaching practices, and demonstrate advanced digital proficiency with Cengage’s educational platforms.
• Serve as an internal advisor to field teams on relevant discipline-specific opportunities, trends, and challenges, and share actionable customer feedback with Product, Technology, and Marketing to shape product enhancements.
• Represent Cengage as a lead presenter at conferences, events, regional meetings, webinars, and large academic gatherings, building relationships with faculty advocates, influencers, and champions.
• Mentor and coach Solutions Specialists and Account Directors on discipline-specific insights, demo best practices, and competitive differentiation, collaborating with Solutions Leaders to align on national discipline strategy and sales enablement.

• Deep expertise within the assigned academic discipline or at least 5–7 years of experience in EdTech, higher education, curriculum, or related fields.
• Successful customer‑facing experience in sales, pre‑sales, consultative selling, or solution development.
• Demonstrated ability to collaborate in a results‑focused environment and support attainment of discipline‑level sales targets.
• Exceptional presentation skills, with the ability to persuade, educate, and inspire diverse academic audiences.
• High degree of digital fluency; comfortable demonstrating platforms, walking through technical workflows, and simplifying complex concepts.
• Strong collaboration skills and the ability to work across Sales, Customer Success, Product, Technology, and Marketing.
• Ability to travel nationally up to 50% for high‑impact opportunities and events.
• Preferred: teaching, instructional design, or academic experience within the discipline.
• Preferred: prior experience in EdTech sales engineering, academic technology, curriculum support, or similar consultative roles.
• Preferred: experience influencing product development, contributing customer insights, or collaborating with product teams.
• Preferred: familiarity with Salesforce and digital selling environments.

Base salary range: $88,600.00 – $ USD, with additional incentive compensation potential. Total rewards package includes comprehensive benefits. Compensation varies by work schedule, qualifications, experience, internal equity, and geographic location.

Cengage is committed to providing reasonable accommodations for qualified individuals with disabilities during the application process. All applicants are considered regardless of any protected classification under applicable laws.