Job Description & How to Apply Below
Requirements
- 3+ years of related experience, such as sales, implementation, solution building, or engineering ,
- Prior consulting and sales experience and analytical problem-solving skills is a plus ,
- Comfortable multi-tasking and keeping the energy high ,
- Outstanding verbal and written communication ability ,
- Interpersonal and listening skills ,
- Insanely detail-oriented and organized ,
- Effective problem-solving capabilities ,
- Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives ,
- Ability to present effectively and command attention with a variety of stakeholder perspectives ,
- Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality ,
- BA degree or higher ,
- (Desirable) Experience with modern sales tech stacks:
Salesforce, Salesloft, Discover Org, etc , - (Desirable) Experience with startups and entrepreneurial organizations ,
- (Desirable) Experience working with ERP, CMMS or facility operations software ,
- (Desirable) Experience working in a manufacturing facility ,
- (Desirable) Ability to perform in a remote work setting
- The Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows ,
- They will also be responsible for maintaining content used by both sales staff and clients ,
- The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase ,
- They will also work with the sales staff to collect customer feedback ,
- Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy ,
- Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses ,
- Team with sales to present Maintain
X to prospective clients, using examples appropriate to their business and communication needs , - Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way ,
- Be the go-to product expert who can accurately respond to technical product questions from across the sales teams ,
- Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed ,
- Build trust with customer stakeholders based on product and functional expertise ,
- Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX ,
- Collaborate with a Sales Architect to develop customer-specific integrations, between Maintain
X and 3rd party software, as needed , - As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers ,
- Develop and launch new sales assets and collateral ,
- Keep existing sales assets and collateral up-to-date ,
- Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations ,
- Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team
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