Graduate Sales Development Representative

Brief overview of this role at Sitemate:

The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.

• Salary:
  • OTE Remuneration: $70,000 to $100,000
  • Base Salary: $40,000 to $60,000
  • Commission: $30,000 to $40,000

• Qualifying and routing inbound leads through self-service and inside sales channels.
• Spending most of the time engaging prospects via phone calls, emails and live chat on the website, and using internal tools such as Slack and Salesforce.
• Meeting quota measured by the number of demonstrations booked and completed.

• Learning about the built world and its terminology if you have no prior exposure.
• Up‑skilling call, phone and email skills during onboarding.
• Understanding SaaS financial acronyms and common terminology.
• Adapting to a fast pace and learning quickly.

• Ambitious individuals wanting to pursue a career in SaaS.
• People who thrive in a structured, high-agency, KPI‑driven environment.
• Strong communicators who enjoy building relationships.
• Resilient individuals who can persevere and perform with high‑volume tasks.

• Those unwilling to handle rejection frequently.
• People uncomfortable with people and conversations.

Must Have:

• Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in‑person.
• Excellent task organization and prioritization skills, and ability to multi‑task efficiently.

Nice to Have:

• Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases.
• Experience conducting customer meetings digitally (Zoom/Teams) and/or physically (in person).
• Patience working in an industry where not all users are tech‑savvy.

• Competitive, performance‑based remuneration.
• Equity options.
• 20 days paid annual leave, plus sick, carer’s, and compassionate leave.
• Parental leave – 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support).
• Comprehensive health coverage – Medical, Dental, and Vision insurance (company pays 100%).
• Retirement savings – 401k plan.
• Health Savings Plan (HSA) – Tax‑advantaged healthcare savings.
• Life and disability protection – Basic life insurance, AD&D, short‑term and long‑term disability coverage.
• Pension plan – Customized retirement benefits.
• Learning & Development – professional growth budget and transparent career plans.
• Employee Assistance Program (EAP) – confidential counseling, mental health support, and life resources.
• Laptop and home office setup budget.
• Flexible work – remote and hybrid options, plus the ability to work from anywhere for several weeks each year.
• Community & Connection – weekly catered lunches, global offsites, and Life Story sessions.
• Austin office perks – LEED Gold certified building, on‑site showers & parent’s room, video game room & outdoor terrace, walking distance to Whole Foods, Metro Rail station nearby.

We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.