Personal Vacation Planner Agent; Remote

Position: Personal Vacation Planner Agent (Remote)
Job Summary

We're looking for enthusiastic, customer-centric sales professionals to join our upcoming  
** VIRTUAL Personal Vacation Planner (PVP)
** training class.  Only individuals residing in these states will be considered:

** FL, GA, TX, NC.*
* This position involves selling cruise vacation packages and related products through outbound calls, text messages, emails and social media using Carnival-approved applications. The role requires building rapport with customers to understand their travel needs and generate sales. Responsibilities include managing the Customer Relationship Management (CRM) system, scheduling follow-up appointments, and converting leads into cruise reservations. The ideal candidate must be customer-oriented with a focus on relationship building to encourage repeat business and referrals.

The role demands working independently to meet monthly sales and productivity targets.

*
* ESSENTIAL FUNCTIONS:

*
* + Initiating conversations through calls, texts and approved communication channels to drive sales, acting on leads and/or prospects.

+ Present cruise products and make travel recommendations.

+ Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.

+ Maintain the Customer Relationship Management (CRM) database and build relationships with new/existing guests to close sales.

+ Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing.

+ Perform other job-related functions as assigned.

** QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:*
* + Minimum High School Diploma or GED.

+ Inside / outside field 1 year sales experience with proven sales success.

+ Experience developing new business and new accounts with a customer service background.

+ Proficient in Microsoft Office Suite.

+ Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers through calls, texts, and other Carnival-approved communication channels.

+ Excellent interpersonal skills.

+ Superior prospecting, presentation and closing skills.

+ Comfortable working in an environment requiring achievement of monthly sales targets and goals.

+ Effective time management, organizational and multi-tasking skills.

+ Ability to maintain strong working knowledge of cruise products.

+ Ability to work independently and manage our Customer Relationship Management (CRM) system.

+ Good problem-solving skills.

+ Consistent and reliable attendance and punctuality are essential functions of the job.

+ Must be fluent in English and be able to read, write and articulate in English

+ For internal interest, one must be in good standing with no verbal, written, or final warning.

** OTHER:*
* +

Shifts:

+ The training class runs for four (4) consecutive weeks:

+ Monday through Friday 09:00 AM - 06:00 PM (EST).

+ Once you've graduated from the training, your schedule will be:

+ Monday through Thursday, 10:00 AM - 07:00 PM (EST), and Fridays 09:00 AM - 06:00 PM (EST).

+ Since this is an incentive-driven position, when business needs dictate, PVPs may be required to work the last Saturday of a month.

+  
** Internal candidates
** must have at least six (6) months in their current role, cannot be on a verbal, written or final warning in place.​​​​​​​ All applicants must advise their Coach/Manager of their interest in applying for the role.​​​​​​​

+ All applicants should fill out the application thoroughly.

+ Salary:

+ The starting hourly pay rate for this role is $15/hour for the first 10 pay periods.
From the 11th pay period onward, the annual base salary will be $16,500 with continued participation in the sales incentive program. The sales incentive program is tiered and includes a 6-month incentive guarantee. Average annual earning for this role is $65,000 - $70,000 with high performers earning $100,000+.

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*** Or your State minimum hourly wage if higher_

** Carnival provides comprehensive and innovative benefits to meet your needs, including:*
* +

Health Benefits:

+ Cost-effective medical, dental and…