Remote Revenue — Talent Community

Overview

We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose is to move people forward. Our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.

Conversations are the foundation of connection. Mongoose focuses on delivering insights, relevance, empathy, scale, and trust in everything we do. We’re transforming communication in higher ed because reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that’s making a real difference in education—one conversation at a time.

About This Posting:
This is an evergreen posting for positions within our Revenue Team. There isn’t a specific open role today. We’re always looking to connect with great talent who could be a future fit across our go-to-market organization. We use this posting to build relationships with candidates we’d love to consider when the right opportunity opens up. If any of the roles below sound like a fit for your background and what you’re looking for next, we’d love to hear from you.

We’ll keep your information on file and reach out when a matching role becomes available. All of our positions are fully remote.

Our Revenue Team is made up of three closely partnered functions. Below is a high-level overview of each role so you can let us know where you see yourself making the biggest impact.

At the forefront of our growth, working exclusively with prospective clients to show how our innovative solutions can change the game, AEs own the full sales cycle—from prospecting to closing. You’ll build a thriving pipeline through creative outreach, strategic follow-ups, and consultative, problem-solving demos that turn higher ed leaders into long-term partners. Success in this role includes achieving quota, building meaningful relationships, and partnering with Marketing, SDRs, and Client Success to ensure a smooth journey from first conversation to signed contract.

Typical

Experience:

2-5 years of SaaS sales or higher ed tech experience with a proven track record of exceeding quota. Consultative selling, CRM fluency (Hub Spot a plus), and a creative drive to win.

OTE: $160,000 ($80,000 base + $80,000 variable, 50/50 split)

The driving force behind ensuring clients renew and expand their use of Mongoose. AMs own the renewal process and lead expansion efforts by building strong relationships, conducting Mongoose Quarterly Reviews, and partnering with a Customer Success Manager who drives adoption and value realization. Success looks like increasing client retention and hitting renewal and expansion quotas through strategic account planning and referential selling.

Typical

Experience:

Proven success carrying a renewal and/or expansion quota in a B2B SaaS environment. Relationship-builder with strong consultative communication skills, data-informed decision making, and CRM experience (Hub Spot a plus).

OTE: $150,000 ($80,000 base + $70,000 variable)

CSMs serve as strategic partners to our customers—helping institutions translate communication into measurable outcomes. They lead onboarding and implementation, drive adoption, interpret engagement data, and guide customers in optimizing their communication strategies using Mongoose’s Conversation Intelligence Platform. Working with Account Managers, CSMs identify growth opportunities, mitigate risk, and position Mongoose as a campus-wide solution. Success looks like high adoption, healthy customers, and measurable institutional outcomes.

Typical

Experience:

Customer-first mindset with strong analytical and project management skills. Experience in higher ed or SaaS is a plus; candidates who’ve worked on a college campus (admissions, advising, enrollment management, student affairs, alumni relations, etc.) are valued even without a traditional CSM title.

OTE: $75,000 ($65,000 base + $10,000 variable)

• A Passion for Higher Ed: You care about the work colleges and universities do and are excited about helping them…