Senior Account manager

Role Overview

We are seeking an enthusiastic Account Manager to join our dynamic sales team. In this role, you will manage a diverse portfolio of accounts while driving renewals and upsell opportunities to maximize revenue potential.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria.

• Managing a portfolio of accounts focused on retention, renewals, and upselling strategies.
• Conducting regular check‑ins with clients to ensure satisfaction and identify opportunities for further engagement and growth.
• Utilizing sales tools and insights to prepare forecasts, track opportunities, and drive performance.
• Collaborating with various internal teams to create tailored proposals and ensure successful campaign execution.
• Building and maintaining strong relationships with key stakeholders within your accounts.

• A proven background in account management, particularly in retaining and expanding existing client accounts.
• Strong communication and interpersonal skills with a focus on relationship‑building.
• Experience working with CRM systems like Salesforce.
• Data‑driven approach to decision‑making and problem‑solving.
• A proactive mindset that thrives in a fast‑paced environment.
• You're AI savvy, previous experience of Claude is an added bonus.

• Competitive salary.
• 30 days annual leave, plus bank holidays.
• Accredited ‘Great Place To Work’ company in three categories.
• Commitment to personal development and career growth, coaching workshops and progression plans.
• Remote‑first working environment with up to 180 days working from abroad (subject to approval).
• Flexible working hours (start between 8–10 am and finish between 4:30–6:30 pm).
• Focus on welfare: monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more.
• Access to incredible partnership discounts for the biggest brands in the world.
• £200 work‑from‑home set‑up allowance to put towards your at‑home working space.