Online Sales Consultant

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The New Home Advisor oversees online sales initiatives. This position responds to, qualifies, and manages leads and customer requests to provide quality customer service.

• Responds promptly to all email, phone, website, and social media leads
• Comprehends and utilizes company structured selling process and completes ongoing sales training
• Qualifies leads based on customer-specific needs
• Provides consistent follow-up to online prospects with the goal of setting an appointment with a new home specialist
• Schedules and maintains the required number of appointments to meet/exceed the established sales goals
• Provides information and marketing materials to prospective customers
• Works with leads to determine the best community and floor plan
• Utilizes lead-management and calendar software, including Hub Spot and Calendly
• Meets daily touch points and appointment goals as required
• Tracks and reports lead activity and lead appointment conversions

• Two (2) years’ experience in sales and/or marketing preferred
• Bachelor’s degree in sales, marketing, entrepreneurship, or related discipline preferred
• Excellent customer service and interpersonal skills required
• Proficient in the use of Windows operating system and Microsoft Office Applications
• Superior organizational and time management skills necessary to work within an unstructured environment with nominal supervision

• Works in a temperature-controlled office environment, with low noise levels
• Prolonged periods of sitting required

Rarely required to walk, stand, lift, climb, pull, or push objects weighing up to 15 pounds