Remote Inbound Sales Representative; Voice

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.

This job entails achieving sales targets by effectively selling products and services and enhancing customer engagement through personalized interactions. It involves using consultative sales methods, fostering customer relationships, and professional conduct while managing complex systems in a dynamic setting.

• Achieving sales targets by effectively selling products and services, and articulating the Company's advantages.
• Employing consultative sales techniques to assess customer needs, overcome objections, and provide personalized solutions.
• Enhancing customer engagement by transitioning inquiries to sales opportunities and educating on the Company's offerings.
• Building and maintaining customer rapport, ensuring a unique and positive experience through personalized interaction.
• Upholding professionalism and integrity, demonstrating active listening and problem‑solving skills in customer communications.
• Navigating complex systems to accurately process sales transactions and maintain high‑performance levels in a dynamic environment.
• Collaborating within the sales team to promote a cohesive customer experience and support the achievement of collective goals.
• Adhering to established sales processes and protocols to consistently deliver excellent customer service and support sales objectives.
• Exhibiting regular, consistent, and punctual attendance; must be able to work nights, weekends, variable schedules, and overtime as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience, think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff; be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team; make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call‑backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Please note that federal, state, or local laws and regulations may restrict or prohibit…