Commercial Sales Key Account Manager

About Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life  the only major U.S.

-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, Kitchen Aid, Jenn Air, Maytag, Amana, Brastemp, Consul, and In Sink Erator . In 2024, the company reported approximately $17 billion in annual sales – close to 90% of which were in the Americas – with 44,000 employees and 40 manufacturing and technology research centers.

The Channel Sales (Commission) team is responsible for selling products and services to a wide range of highly complex or major accounts and customers and executing sales plans, targets, and budgets within the overall regional and business unit sales strategy. Accountable for increasing sales/client ratio and expanding customer base.

We are looking for a dynamic, experienced Direct Builder Sales Manager to drive sales and business development within the residential construction industry. The successful candidate will work directly with business owners, executives, senior buyers, and merchandisers of regional and independent builder accounts in the assigned territory of Ontario/Quebec. This person will develop and implement strategic business plans to profitably grow their business to achieve specific volume targets and ensure flawless execution of all contracts secured.

• Overall Sales & Strategy:
  Lead the overall sales strategy for the assigned territory, managing both direct and distributor channels.
• Account Management & Profitability:
  Take direct accountability for account P&Ls, including unit volume, sales, margin, and profit dollars.
• Sales Execution:
  Oversee the implementation of sales programs, quote proposals, and develop joint business plans to meet or exceed annual targets.
• Business Development:
  Actively identify and prospect new, high-volume builders, developers, and general contractors to drive business growth.
• Contract Preparation & Negotiation:
  Oversee the preparation and negotiation of sales contracts and ensure all documentation complies with company and legal standards.
• Project Logistics:
  Manage the "order-to-cash" process, including order logistics, shipment tracking, and delivery coordination for single-family and multi-family projects.
• Relationship Management:
  Cultivate and maintain strong, long-term partnerships with new and existing customers, including senior buyers, purchasing managers, and project managers at local, regional, and national levels.
• Market Intelligence:
  Maintain a deep understanding of competitors (products, marketplace activity, and future direction) and stay current on appliance marketplace trends and distribution.
• Cross-Functional Collaboration:
  
  Partner with trade and brand marketing for timely product launches and work with internal operations and supply chain teams to ensure accurate monthly and quarterly forecasting and inventory management.
• Showroom & Merchandising:
  Create showroom presence to build brand visibility.
• Training Support:
  Serve as a product training expert.
• Territory Logistics:
  Plan and organize territory activities from a home office, including up to 80% travel within the territory with occasional overnight, evening, and weekend requirements.

• University Degree or College Diploma.
• 4+ years of experience in sales and/or marketing.

• Understanding of the builder marketplace, distribution, customers, trends, and direction.
• Strong networking and communication skills; build strong internal and external working relationships.
• Excellent negotiation skills.
• Understanding of financials.
• Operate at both a strategic and tactical level.
• Leadership, initiative, and determination within a growth-oriented team environment.
• Business acumen as well as understanding the economics of a business.
• Understanding and an appreciation for product category management and sales process.
• Proactive and decisive in driving increased revenue.
• Deve…