Market Development Representative

What you’ll do

The Market Development Representative (MDR) will generate new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers through targeted questions about their business strategy and then leverages this information to align and sell Docusign’s product offerings.

This position spends roughly 80% of the time on the phone prospecting new clients. Market Development Reps will receive hands‑on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in‑depth experience in a rapidly growing SaaS company.

This position is an individual contributor role reporting to the Manager, MDR.

• Make outbound calls to prospects who reside in one of Docusign’s core vertical markets, offering tailored solutions to solve and improve business process problems
• Schedule appointments between prospects and our Account Executives across SMB, Mid‑Market or Enterprise verticals
• Use CRM strategically to record information and identify further opportunities in your assigned territory
• Work closely with marketing to create email and Linked In campaigns to increase company and personal brand awareness

Hybrid:
Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Basic

• BA/BS degree or equivalent sales related experience
• 1+ year of experience in a client or customer facing role

Preferred

• Prior experience in the SaaS industry
• Driven, enthusiastic and hard‑working nature
• Ability to form strong business relationships
• Excellent verbal and written communication skills

Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Illinois, Colorado, Massachusetts and Minnesota: $24.00/hour - $31.28/hour

Washington, Maryland, New Jersey and New York (including NYC metro area): $24.00/hour - $34.30/hour

This role is also eligible for the following:

• Bonus:
  Sales personnel are eligible for variable incentive pay dependent on their achievement of pre‑established sales goals. Non‑Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events

Work Authorization Notice:
Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship.

This position is not eligible for employment in the following states:
Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach.

We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.