Senior Account Executive, Enterprise

Qualifications and Experience

• 8+ years of direct, outside sales experience in a quota‑carrying role selling enterprise software solutions (multi‑million dollar transactions, 6‑24 month sales cycles) within the enterprise space (F500).
• Experience selling Cloud, SaaS and AI‑based solutions in areas such as Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents), AI Copilots, Customer Relationship Management (CRM), etc.
• Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C‑level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long‑term account plans.
• Ability to effectively communicate our company’s strategic vision and unique capabilities to customers, connecting them to the customers’ business, and sharing a compelling plan on how we can help solve the customer's business challenges.
• Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development.
• Ability to be an advocate for existing customers while driving upsell and cross‑sell opportunities.
• A high energy, results‑oriented achiever and a team player willing to work in a fast‑paced, dynamic environment.
• Experience with team selling and leading a diverse set of talented individuals towards a common goal within an account.
• Proven experience understanding customer needs and being able to articulate complex technology solutions.
• Confirmed ability to lead complex sales cycles, with a track record of successful revenue attainment.
• Familiarity with the MEDDPIC selling methodology.
• BS or BA degree or equivalent work‑related experience.
• Ability to travel up to 40%.

• Deep understanding of the customer environment to align to the business units for AI use cases.
• Present product information to prospects, customers, and partners.
• Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.
• Generate short‑term results independently.
• Collaboratively strategize for solving deal‑level challenges.
• Create and maintain a sales pipeline to hit and surpass goals within designated market sectors.
• Accurately forecast quarterly revenue and deliver on that revenue.

Market‑competitive salary with an anticipated base compensation range of $ – $. Role may also be eligible for commission or performance‑based bonus opportunities.

Medical, Dental, and Vision Insurance. Telehealth coverage. Flexible work schedules and work from home opportunities. Development and career growth opportunities. Open Time Off in addition to 10 paid holidays. 401(k) matching program. Adoption Assistance. Fertility treatments.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.