Senior Revenue Operations Coordinator

What You’ll Do
The Senior Revenue Operations Coordinator will be responsible for managing order processes and supporting deal desk activities in the EMEA region. Reporting into the Senior Manager of Global Deal Desk in the US, this role requires 3 to 5 years of experience in order management and deal desk responsibilities, ensuring smooth and efficient sales operations. Ability to manage multiple priorities and work cross functionally is a must.

Key Responsibilities

Order Management:  Manage and process sales orders, ensuring accuracy and timely fulfillment

Deal Desk Support:  Review and approve sales deals, ensuring compliance with company policies

EMEA Compliance:  Ensure all deals adhere to regional requirements, including GDPR compliance, local tax regulations (e.g., VAT) and specific regional discount thresholds

Finance & Provisioning Alignment:  Coordinate with Finance and Provisioning teams to ensure accurate billing set up, multi‑currency handling and timely provisioning of software

Legal

Collaboration:

Work cross‑functionally with Legal using the internal tool to manage contract reviews, routing, and approvals

CRM Maintenance:  Maintain and update sales order records in the CRM system

Process Efficiency:  Assist in the development and implementation of process strategies and initiatives to operate more efficiently

Sales Enablement:  Provide training and support to the sales team on order management, legal workflows, and deal desk processes

Issue Resolution:  Resolve any issues related to sales orders and deal approvals promptly

Data Integrity:  Ensure data accuracy and integrity in all sales operations activities

RFP & VRA Ownership:  Coordinate, complete, and submit Requests for Proposals (RFPs) and Vendor Risk Assessments (VRAs) to clear compliance hurdles for the EMEA region

Interdepartmental Liaison:  Serve as connective tissue between EMEA Sales, Global Finance and Legal

What You’ll Bring

Bachelor’s degree in Business, Marketing, or a related field

3 to 5 years of experience in Revenue Operations, Order Management, or Deal Desk roles

Proficiency in CRM systems (e.g., Salesforce), Quote‑to‑Cash and other relevant sales and AI tools

Strong analytical skills and attention to detail

Excellent communication and interpersonal skills

Ability to work in a fast‑paced environment and manage multiple tasks simultaneously

Compensation and Values
At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

Base salary range: EUR 70K- EUR 90K annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills

Additional compensation:
All full‑time roles are eligible for an equity package in the form of stock options

Perks of Horizon
3.ai

Inclusive Team:
We value diversity and promote an inclusive culture where everyone can thrive

Growth Opportunities:
Be part of a dynamic and growing team with numerous career development opportunities

Innovative Culture:
Work in a collaborative environment that encourages creativity and out‑of‑the‑box thinking

Hybrid & Remote Work:
We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office where some roles require regular in‑office presence

Competitive Compensation:
We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave

You Belong Here
Horizon3 is not just an equal opportunity employer – we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law.

Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting‑edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth.

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