Inside Sales Representative, Service

The Inside Sales Representative, Service is responsible for supporting the delivery of annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line). This role contributes to growth by retaining existing contracts, converting time‑and‑material customers, and capturing demand as instruments transition out of warranty for Leica Biosystems customers.

• Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities across all stages of the sales cycle.
• Support contract renewal and penetration by engaging customers ahead of warranty expiration and contributing to the conversion of time‑and‑material accounts to contract coverage.
• Translate customer needs into value‑based solutions by positioning service offerings in terms of uptime, risk mitigation, and total cost of ownership.
• Execute territory plans and maintain forecasting using CRM and quoting tools to manage pipeline, track performance, and support accurate forecasts.
• Partner cross‑functionally with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience.

• Bachelor’s or Master’s degree preferred with relevant experience.
• Experience managing a sales pipeline and working toward revenue targets.
• Foundational negotiation skills, including pricing and service scope discussions.
• Experience using CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle), with proficiency in Microsoft Office.

• Ability to travel 10%‑15%, overnight, within territory or locations and/or for company meetings.
• Must have a valid driver’s license with an acceptable driving record.

This position is eligible for a remote work arrangement. Additional information about this remote work arrangement will be provided by the interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

The annualized salary range for this role is $60,320 – $79,040. This role is also eligible for the Sales Incentive Compensation (SIC). The total target compensation at plan (base + SIC) is $84,320 – $103,040 annually. Actual SIC earnings may exceed or fall below the target based on individual sales performance.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and a 401(k) plan to eligible employees.

Note:

No amount of pay is considered wages or compensation until such amount is earned, vested, and determinable. The availability of any bonus, commission, benefits, or any other form of compensation remains at the Company’s sole discretion.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here. For candidates based outside of New York City or applying for roles outside of New York City, conditions of any job offer are provided on the company website.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: 1‑202‑419‑7762 or