Account Executive - Express Scripts - Hybrid

* This job can be filled to align with any Cigna/Evernorth multifunction office location
* The Account Executive manages the overall contract and relationship with existing complex clients and their consultants, owning the strategic renewal plan, development of long‑term account strategy, and leading the growth and retention of current clients.

• Sales Ability/Selling: Uses influence and persuasion to gain the support and commitment of others. Advocates and uses relationship building to obtain support. Convinces others to take action. Negotiates skillfully in tough situations. Responds effectively to positions and reactions of others. Efficiently and effectively sells solutions. Uses structured training to educate and influence clients, customers, and consultants.
• Maximizes Results: Systematically manages accounts to maximize results. Consistently meets or exceeds sales targets through personally controlling the critical aspects of the sales and delivery processes. Leads and coordinates overall team effort. Driven to win customer attention and treats business as an honor, never letting them feel taken for granted. Generates profitable sales to existing accounts and finds avenues to increase sales from established accounts.
  
  Uses broad knowledge of multiple business areas and the marketplace to advance the organization’s goals. Keeps up with current and possible future policies, practices, innovations, and trends in the organization, with the competition, and in the marketplace. Conducts financial analysis to generate, evaluate, and act on strategic options and opportunities. Has clinical knowledge and can apply understanding in interactions with clients.
• Customer Focus: Builds strong customer relationships and delivers customer‑centric solutions. Gains insight into customer needs and helps ensure a better member experience. Identifies opportunities to benefit the customer. Builds and delivers solutions that meet the customer's expectations. Maintains effective customer relationships, balancing short‑ and long‑term needs to effective execute renewal strategy and organic growth. Gains the confidence and trust of others through honesty, integrity, authenticity, and reliability.
• Communicates Effectively: Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences. Is effective in a variety of communication settings. Attentively listens to others and adjusts message as needed. Adjusts to fit the audience and the message. Provides timely and accurate information to others. Promotes customer relations by soliciting feedback both internally and externally.
  
  Proactively anticipates communication needs in order to remove ambiguity.
• Manages Complexity: Makes sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems. Asks the right questions to accurately analyze situations. Acquires data from multiple sources and collaborates cross‑functionally when solving problems and creating solutions. Uncovers root cause of issue. Evaluates risks and benefits of different solution options. Anticipates and balances the needs of multiple stakeholders, recognizing and addressing different communication styles.
  
  Secures and deploys resources effectively and efficiently.

• Bachelor’s degree in a related field or 14+ years of experience.
• 5+ years of relevant client‑management experience with commercial PBM clients with Bachelor’s degree –or– Master’s degree with 3+ years relevant experience.
• Strong PC skills, including Microsoft Word, Excel, and PowerPoint; working knowledge of financials.
• Strong project‑management skills.
• Superior verbal and written communication and presentation skills.
• Ability to negotiate, lead others, organize, analyze, and interpret information.
• Ability to travel as needed to meet goals.
• Remote work: requires an internet connection obtained through a cable broadband or fiber‑optic internet service provider with speeds of at least 10
  
  Mbps download/5
  
  Mbps upload.
• Eligible to participate in an incentive compensation plan.

• Health benefits: medical, vision, dental, and…