Head of Zoom Phone, AMER

What you can expect

You will lead cloud telephony sales across the Americas, growing revenue and market share. You will build go-to-market strategies and develop a high-performing specialist team. You will shape how businesses adopt modern communications at scale.

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

• Defining and executing the regional sales strategy to grow revenue, expand market share, and displace legacy telephony providers across enterprise and mid-market segments.
• Leading and developing a team of segment leaders and specialists, building a pipeline of future leaders through coaching and intentional career development.
• Partnering with engineering, product, marketing, and services teams to align technical capabilities with customer needs and competitive positioning.
• Engaging directly with senior buyers on strategic deals, representing the platform at industry events, and maintaining deep awareness of market and competitive dynamics.
• Driving operational rigor through accurate forecasting, pipeline discipline, and continuous improvement of sales processes and tooling in partnership with operations teams.

• Demonstrate 10+ years of progressive sales leadership experience in enterprise software, cloud communications, or unified communications.
• Show 5+ years of experience leading leaders (managing managers) and scaling multi-segment sales organizations.
• Evidence a track record of meeting or exceeding revenue targets above $100M in high-growth markets.
• Possess deep knowledge of cloud telephony, unified communications, or enterprise collaboration technologies.
• Exhibit strong executive presence with the ability to engage senior buyers and navigate complex procurement cycles.
• Apply a data-driven approach to forecasting, pipeline management, and performance optimization.
• Bring experience with partner-led or channel sales motions alongside direct enterprise sales.
• (non-essential) Hold familiarity with AI-enhanced product positioning, distributed team leadership, or organizational design, or equivalent practical experience.
• (non-essential) Further practical experience as described above.

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

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Minimum: $ Maximum: $ In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note:

Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers.

Anticipated Position Close Date: 06/23/26