Professional Services Business Development Director; Remote Eligible

Professional Services Business Development Director (Remote Eligible)

Bellevue, WA, USA

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking.

That is magic at work, and it’s what we show up for every day.

Smartsheet is looking for a high-impact Professional Services Business Development Director to join our Professional Services Sales team. This role owns the end-to-end sales cycle for Smartsheet’s Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. We are seeking candidates who operate by leading complex, multi-solution pursuits, influencing executive stakeholders, and applying value-based selling to measurable business outcomes.

You will report to the Director, Customer Outcomes, and this is a remote-eligible role.

• Own the services sales cycle:
  Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support.
• Elevate conversations:
  Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi-solution expansion, and long-term value creation.
• Drive value-led selling:
  Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won.
• Engage executives:
  Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last-mile friction.
• Generate and progress pipeline:
  Maintain ~3× coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans.
• Forecast with discipline:
  Use Salesforce and Clari for precise pipeline hygiene, risk surfacing, and call accuracy; proactively course correct to protect the quarter while shaping the next.
• Contribute thought leadership:
  Mentor peers, share market/competitive insights, and inform GTM refinements (offers, packaging, playbooks).

• 7 years carrying a services or solutions quota for enterprise customers, with a consistent record of closing Professional Services opportunities >$250k (seven-figure TCV experience a plus).
• Proven success leading complex, multi-stakeholder, multi-solution deals and collaborating across account teams.
• Strong command of value-based selling (e.g., Smartsheet Value Selling, MEDDIC, Challenger) and speaking to defensible business cases/ROI tied to outcomes and CLV.
• Track record in territory management and account planning across Large Enterprise.
• Ability to travel up to 40–50%.
• BA/BS required; advanced degree preferred.
• Smartsheet experience is a plus.

• Employer subsidized medical, vision, and dental coverage for full-time employees.
• 401k match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay).
• Monthly stipend to support your work and productivity.
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans.
• US employees receive 12 paid holidays per year.
• Up to 24 weeks of parental leave.
• Personal paid volunteer day to support our community.
• Opportunities for professional growth and development including access to Udemy online courses.
• Company funded perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account.
• Teleworking options from any registered location in the U.S. (role specific).

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

US Base Salary Pay Range: $112,500 - $172,500 USD