Business Development Specialist - Hybrid Option

Join our Growing Business Development Center located at our office in South metro Denver (I-25 & Colorado Blvd). We offer a hybrid schedule option, working remote during some evenings and weekends.

We are looking for Business Development Specialists to engage prospective customers, guide them through the early stages of the buying journey, and set up appointments for our Sales Design Consultants.

• Lead Management & Nurturing: respond promptly to inbound leads via phone, email, text, and web inquiries.
• Conduct outbound follow-up calls.
• Appointment Generation: schedule appointments for Sales Design Consultants.
• Pipeline & CRM Management: accurately update customer records, track lead progression and disposition status.
• Customer
  
  Experience:
  
  provide exceptional service, product education, help navigate custom options, assist with larger builds, answer questions, educate on products, customization, and financing.
• Build rapport and trust to create a positive first impression of the brand.

• High school diploma or equivalent required.
• Customer service or sales experience preferred.
• Experience in home improvement, construction, or retail sales is a plus.
• CRM experience (Salesforce or similar) strongly preferred.
• Strong communication skills and confident phone presence.
• Customer‑first mindset with consultative sales experience, preferred.
• Ability to handle objections and create urgency.
• Comfortable managing high call volumes in a performance‑driven environment.
• Highly organized, self‑motivated, results‑oriented.
• Ability to learn quickly and adapt in a fast‑paced setting.
• Proficiency in Microsoft Office and CRM system (Salesforce preferred).
• Ability to work independently and solve problems effectively.

• Competitive compensation and bonus programs based on position.
• Medical benefits including virtual visits.
• Dental & vision benefits.
• Flexible savings account (FSA).
• Employee stock ownership plan (ESOP).
• Paid time off and paid holidays.
• 401(k) plan.
• On‑demand access to your pay.

Tuff Shed is an equal‑opportunity employer. Employees and applicants for employment will not be discriminated against on the basis of race, color, religion, national origin, hair texture, hair type, hair length, a protective hairstyle commonly or associated with race, ancestry, religion, creed, physical or mental disability, marital status, civil union partner status, protected medical conditions, gender, gender identity, gender expression, sexual orientation, age, genetic information, or any other characteristic, activity or basis protected by applicable federal, state, or local law or because the applicant is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran.