Sales Support Assistant, Scripps Sports - Remote

Are you a customer-focused professional who thrives on keeping things organized and running smoothly? Scripps Sports is looking for a Sales Support Assistant to be an essential part of our sales team's success. In this role, you'll handle the critical day-to-day operations that keep our advertising campaigns on track—from order entry and billing accuracy to providing exceptional customer service. Remote – Scripps offers a remote work option for this position.

• Input orders for inserts and other advertising in the Ad management system; modify or delete existing orders as needed.
• Execute corrections to existing orders as provided by sales, accounting, or customer feedback.
• Communicate late orders to sales leadership, design, and layout staff.
• Identify and correct any billing errors or issues prior to end of month.
• Assist the Sales manager on all special project details, including but not limited to production schedule, rate authorization, and non‑ad department communication.
• Facilitate and process sales presentations.
• Generate sales reports and ad schedules.
• Attend sales training and planning meetings.
• Research problems that develop with accounts and troubleshoot the issue, developing a satisfactory conclusion for the property and customer needs.
• Handle the daily general clerical functions such as filing, answering phones, creating correspondence, and calculating rates to quote to customers when they call.
• Contact clients as needed regarding ad materials, pricing, and billing.
• Provide exemplary customer assistance.
• Adhere to company policy and assigned standards of performance.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• 0-2 years experience in a related field.
• Some college preferred.

• Strong customer service skills.
• The ability to read, analyze, and interpret sales demographics information and creative layouts.
• Must have the ability to generate reports, business correspondence, and presentations.
• Strong communication skills and the capability to effectively respond to questions from managers, colleagues, and customers.
• Must have the ability to calculate figures related to the advertising rate packages.
• Proficient use of Microsoft Office (Excel, Word, Outlook).
• Must have the ability to learn new software programs such as ad order entry and customer relations management software.
• Must have good organizational skills and the ability to meet deadlines.

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.

Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.