Sales Operations Manager

Our client is a growing transportation and logistics organization seeking a Sales Operations Manager to join their team. This role is ideal for a freight brokerage professional who enjoys developing business, building relationships, negotiating rates, and managing shipments from start to finish.

This role can be based anywhere in Alberta, Manitoba or Saskatchewan and work from a home office.

What You'll Do:

Generate new business opportunities and grow a portfolio of transportation customers

Source carriers and negotiate competitive rates for TL and LTL freight

Manage shipments through the full cradle-to-grave process, including booking, dispatching, tracking, and delivery

Build and maintain strong relationships with customers and carrier partners

Proactively resolve service issues and provide customers with timely shipment updates

Maintain accurate load information, documentation, and tracking within the TMS

Partner with accounting to ensure accurate billing and supporting documentation

Achieve performance targets related to load volume, gross margin, and customer satisfaction

What You'll Bring:

2+ years of freight brokerage, 3PL, transportation sales, or logistics experience

Strong exisiting carrier network and relationships

Experience managing cradle-to-grave shipments

Sales, negotiation, and relationship-building skills

Existing book of business considered a strong asset

Knowledge of Canadian and/or transportation markets and carrier networks

Experience using load boards and Transportation Management Systems (TMS)

Strong organizational, communication, and problem-solving abilities

Ability to thrive in a fast-paced, customer-focused environment

What's In It For You:

Competitive compensation package with performance-based incentives

Flexible work from home options

Opportunity to make a direct impact within a growing organization

Collaborative and entrepreneurial team environment

Long-term career growth within the transportation and logistics industry

If you're a driven transportation professional who enjoys both sales and operations, we'd love to hear from you.

Mac Donald Search Group is committed to building diverse, high-performing teams that reflect the Canadian employment landscape. We welcome and consider all qualified applications.