Inbound Sales Specialist

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Acrisure is seeking an inbound sales specialist to join our growing team. This role is a great opportunity for someone who enjoys working with people, has an interest in sales, and is looking to build a long term career in the insurance industry. This position primarily handles inbound calls from individuals seeking information about health, dental, vision, and other insurance products.

The inbound sales specialist will guide customers through their options, answer questions, and help them complete the enrollment process. While most interactions are inbound, there may also be opportunities to follow up with individuals who have started but not completed an application.

This is a hybrid role with a combination of in office and remote work. The position also includes a performance based commission structure, providing additional earning potential as experience and performance grow.

• Respond to inbound customer inquiries regarding insurance products and services
• Assist customers in understanding available coverage options and guide them through the enrollment process
• Provide a positive and professional customer experience during all interactions
• Maintain accurate records of customer conversations and updates within internal systems
• Support team members with administrative tasks and customer follow up as needed
• Learn company products, processes, and compliance requirements related to the insurance industry
• Collaborate with team members to ensure customers receive timely and helpful support
• Contribute to a positive team environment focused on service, learning, and continuous improvement

• Strong communication and interpersonal skills
• Customer service mindset with a willingness to help others
• Ability to work effectively in a team oriented environment
• Strong attention to detail and organizational skills
• Comfort using computer systems and learning new software tools
• Ability to manage multiple tasks in a fast paced environment
• Previous customer service, sales, or insurance experience is helpful but not required

• High school diploma or equivalent required

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health;
Helen DeVos Children’s Hospital in Grand Rapids, Michigan; UPMC Children’s Hospital in Pittsburgh, Pennsylvania; and Blythedale Children’s Hospital in Valhalla, New York.

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness:
  Generous paid time off and holidays;
  Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness:
  Immediate vesting in a 401(k) plan;
  Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care:
  Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan…