Commercial Sales Representative

Position Summary

Sell new security systems through both self-generated and company provided leads. Ensure customer satisfaction.

• Generate leads for new sales.
• Meet with prospective customers in order to sell systems.
• Process all appropriate documentation.
• Follow-up with customer to ensure complete satisfaction.
• Resolve customer issues and concerns.
• Generate proposals.
• All other miscellaneous responsibilities and other job duties as assigned.

• No prior experience required.
• 1-2 years' experience in sales preferred.
• High school diploma or equivalent required.
• Diploma from a 2-year post-high school institution preferred.
• Must be a self-starter and have excellent follow up skills.
• Basic knowledge of security systems preferred.
• Basic data entry and retrieval skills required.
• Microsoft Office experience preferred.
• Valid driver's license and a clean driving record required.
• Final applicant will need to have the ability to pass a pre-employment screening process.

• Frequent use of hands and fingers to operate a computer, phone, and other office or mobile technology.
• Ability to sit or stand for extended periods, depending on the nature of sales activity (e.g., desk work, in-person meetings, or trade shows).
• Clear speech and active listening skills required for phone and in-person communication.
• Occasional lifting or carrying of materials up to 25 pounds (e.g., marketing materials, product samples, promotional items).
• Ability to travel locally or regionally, which may include driving or using public transportation (for field sales roles).
• Office, hybrid, or remote work environments depending on the organization and sales structure.
• May include regular in-person visits to clients, participation in events, trade shows, or networking functions.
• Often goal-driven and performance-focused with quotas, deadlines, and incentive structures.
• Potential for high call/email volume in inside sales roles; face-to-face interaction in outside sales roles.
• Standard business hours, though evening or weekend work may be required for client availability or events.
• May experience moderate levels of stress due to sales targets, customer demands, or market fluctuations.

• Paid Training and a Clearly Defined Career Path
• Mileage Reimbursement
• Alarm System Purchase Plan and Employee Discounts
• 401(k) with a company match
• Employee Referral Bonus Program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education Reimbursement
• Family Scholarship Programs
• Employee Resource Groups
• Community Service Programs

We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.