Benefits Support Specialist; Remote

Position Overview

We are currently seeking motivated individuals to join our growing team in a remote, client-focused role. This position offers more than just a job—it’s an opportunity to build a long-term career while making a meaningful impact. You’ll work directly with individuals and families who have requested information about benefit programs designed to provide financial protection and peace of mind.

In this role, you’ll be supported with full training, mentorship, and a proven system that allows you to succeed without needing to generate your own leads. If you’re looking for a flexible work-from-home opportunity with strong income potential and clear advancement paths, this could be the right fit for you.

With over 60 years of experience, our organization has built long-standing partnerships with more than 40,000 unions and associations across North America, serving millions of members. Our reach extends across a wide range of industries, including professional groups and organizations.

We currently manage over $58 billion in active coverage and maintain strong financial ratings. Our continued growth is driven by a commitment to helping people, developing leaders, and creating long-term career opportunities within our organization.

• Connect with members who have requested information about available benefit programs
• Schedule and conduct virtual consultations via video conferencing
• Clearly explain coverage options and answer client questions
• Assist clients with the enrollment process and ensure all documentation is completed accurately
• Provide ongoing customer support and follow-up service
• Participate in training and personal development while contributing to overall team growth

• Weekly pay with performance-based bonuses
• Residual income opportunities through renewals
• Flexible, remote work schedule
• Comprehensive training program and ongoing mentorship
• Health and wellness benefits
• Incentive trips and company-sponsored travel opportunities (e.g., Bahamas, Cancun, Las Vegas)
• Clear career advancement into leadership and management roles

• Strong communication and interpersonal skills
• High school diploma or equivalent required (post-secondary education is an asset)
• Previous experience in customer service, retail, or sales is beneficial but not required
• Ability to work independently in a remote environment
• Coachable, self-motivated, and goal-oriented mindset