Intra Operative Territory Manager, Surgical Solutions- Boise

Job Description

As the Intra Op Territory Manager (TM), you will manage a territory base and expand the sales of BD products using a balanced selling approach that involves a focus on key differentiating products, programs and services within the Surgical Solutions space. The TM is responsible for attaining sales goals established by the Company within the designated territory budget, growing sales of current accounts, and establishing new accounts.

The TM is a product expert, presents, educates, and provides in‑services on the process/procedure of properly using the Company’s products to surgeons, OR staff, and other individuals. Territory Managers must conduct business with integrity and in accordance with BD’s Code of Ethics, BD Way, and all applicable policies, rules, and procedures.

Boise based. Responsibilities for Idaho/Montana territory.

• Develops thorough knowledge of all products in the Surgical Solutions portfolio.
• Presents, educates, and provides in‑services on the process/procedure of properly using the Company’s products to surgeons, OR staff, and other individuals.
• Providing on‑site technical support during procedures to ensure proper use of the products. Training and educating physicians and hospital staff and ensuring surgeons and staff have the most current product information available. Ensuring effective utilization of the products by all trained surgeons within territory.
• Maintains detailed knowledge and capabilities of BD’s products, channels, and methods of distribution.
• Responsible for meeting territory sales and profitability goals.
• Responsible for developing new prospects and establishing new customers.
• Informs customers of new and current products, backorders, general order status, current pricing structure, policy changes, and forecasts for new needs.
• Achieves prompt, mutually satisfactory solution to customers’ complaints.
• Attends customers’ meetings and trade shows with post‑convention feedback.
• Informs Regional Manager and Franchise of significant market changes, competitive activity, customers’ credit status, and needed company policy changes. Should be thoroughly knowledgeable of competitive distribution, discounts, local terms, strategy, including strengths and weaknesses.
• Acquires extensive knowledge of prices, discounts, availability of each product and competition according to quality and quantity.
• Must have all basic product knowledge and acquire knowledge of all new products added to the line and apply this knowledge to adequately conduct in‑service education to all hospitals.
• Continually increases knowledge of trends (business, technological, sociological), sales skills, promotion techniques, information on new product, and sales forecasting.
• Manages relationships with the Regional Manager, fellow Territory Managers, and customers.
• Plans sales calls on a continuous basis and organizes time for effective coverage of the territory. A daily written plan is to be used.
• Uses to the best advantage nurse lectures, journal club meetings, local seminars, resident lectures, hospital displays and evaluation committee product presentations.
• Controls expenses within budget and manages available resources according to BD guidelines and policies.
• Maintains open, positive, and productive lines of communication with the sales team, customer service, sales management, and home office associates.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the BD Quality Policy and all other documented quality processes and procedures.
• Reports customer complaints in accordance with BD’s complaint procedures.
• Develops and maintains a level of excellence in clinical knowledge relevant to product portfolio.
• Ability to support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in Sales Force.
• Successfully train on and consistently apply the BD Way of Selling.
• Work a flexible work schedule and travel to meet the needs of Surgery customers.
• Other duties as assigned.

• Bachelor's degree required.
• Minimum…