Representative; German Speaking

Role Summary

You will manage a high‑volume book of mid‑market renewal accounts across EMEA. This role requires strong organization, outbound discipline, and the ability to work closely with both field sales and channel partners to secure on‑time renewals. Success in this role comes from pace, ownership, and structured execution.

• Manage a high‑volume portfolio of renewal opportunities.
• Achieve quarterly sales goals and drive the renewals sales process.
• Proactively engage customers and channel partners 90–120 days before expiry.
• Work in close alignment with field AEs on shared accounts.
• Drive urgency through partners to secure timely quotes and orders.
• Identify churn risk early and escaltate with proposed solutions.
• Maintain accurate forecasting and pipeline hygiene in SFDC.
• Deliver consistent outbound activity to protect revenue.
• Own and manage the end‑to‑end renewals process, including maintaining an accurate forecast status in SFDC.
• Collaborate with the account executive and channel team.
• Identify cross‑sell opportunities.
• Identify natural expansion.

Experience

• 2–5 years in renewals, sales, or account management (SaaS preferred).
• Comfortable managing a high‑volume book of business in Commercial, Midmarket, and Enterprise.
• Experience selling through and with channel partners, thriving in a team selling environment.
• Proficient in Salesforce (SFDC) and other CRM tools.
• Fluency in both German and English.

Skills and Behaviours

• Strong organizational skills; comfortable managing volume.
• Confident and experienced in outbound activity.
• Participate in call‑out days to partner and end users.
• Success with working as a team, Sales AE and Channel.
• Comfortable navigating partner‑driven sales cycles.
• Resilient and able to persevere through objections.
• Coachable and open to structured processes.
• Takes ownership and proposes solutions, not problems.
• Team‑oriented with a commercial mindset.
• Execute a planned cadence of engagement with customers and put detailed strategic account plans in place where appropriate.
• Supports the new business sales team when their expansion business is in conjunction with a pending renewal.

This is a remote position. Preference is for candidates to be within a commutable distance of Johannesburg.

All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. If adjustments are needed in the recruitment and selection process to support you, please let us know.